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8.9

BES 5.0 Installation Error 5305

Asked by Gary11734 in Blackberry Operating System, Blackberry Programming

Tags: BES, Blackberry

I'm on day 5 of trying to get our new BES 5.0 server up and running.  Here's the error I'm receiving from the Event View in SBS 2008 (I know RIM doesn't support it, that's why i'm asking the question here.  I've already overcome the 443 conflicts to get to the AS software) with 2007 Exchange.  I get this error when trying to activate phones to the server:

BlackBerry Messaging Agent CRUZER2 Agent 1 failed to start. Error code 5305

Here's the MAGT file:

UTF-8 encoded
[30000] (09/07 13:08:52.370):{0x19A4} Current Date: 2009/09/07
[30000] (09/07 13:08:52.370):{0x19A4} [DIAG] EVENT=Thread_report, THREADID=0x19A4, THREADNAME="DebugLogger"
[30000] (09/07 13:08:52.371):{0x19A4} [ENV] Current Process: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\BlackBerryAgent.exe
[30000] (09/07 13:08:52.371):{0x19A4} [ENV] Current Process logged on as: CAPRI\besadmin, Start Time: Sep 07 2009 13:08:51, Uptime (seconds): 1
[30000] (09/07 13:08:52.371):{0x19A4} [ENV] Current Process id: 10792
[30000] (09/07 13:08:52.372):{0x19A4} [ENV] Computer Host Name: CRUZER2, OS Version: 6.0, Build number 6002, ServicePack Major 2, ServicePack Minor 0
[30000] (09/07 13:08:52.372):{0x19A4} [ENV] Processor Identifier: Intel64 Family 6 Model 26 Stepping 5
[30000] (09/07 13:08:52.372):{0x19A4} [ENV] Processor Vendor Identifier: GenuineIntel
[30000] (09/07 13:08:52.372):{0x19A4} [ENV] Processor Name String: Intel(R) Xeon(R) CPU           E5504  @ 2.00GHz
[30000] (09/07 13:08:52.372):{0x19A4} [ENV] Number of Processors: 8
[30000] (09/07 13:08:52.372):{0x19A4} [ENV] 46 percent of memory in use.
[30000] (09/07 13:08:52.372):{0x19A4} [ENV] Total size of physical memory: 12572876 KB
[30000] (09/07 13:08:52.372):{0x19A4} [ENV] Size of physical memory available: 6785160 KB
[30000] (09/07 13:08:52.372):{0x19A4} [ENV] Size of the committed memory limit: 25068992 KB
[30000] (09/07 13:08:52.372):{0x19A4} [ENV] Size of available memory to commit: 17155732 KB
[30000] (09/07 13:08:52.372):{0x19A4} [ENV] Total size of the user mode portion of the virtual address space of the BES process: 2097024 KB
[30000] (09/07 13:08:52.372):{0x19A4} [ENV] Size of unreserved and uncommitted memory in the user mode portion of the virtual address space of the BES process: 2031568 KB
[30000] (09/07 13:08:52.372):{0x19A4} [ENV] Total HD bytes: 1000199942144, Total free bytes = 910482399232
[30000] (09/07 13:08:52.407):{0x19A4} [ENV] System up time: 0 days 01 hrs 21 mins 39 secs
[30000] (09/07 13:08:52.407):{0x19A4} [ENV] Local Time Zone: Eastern Daylight Time (GMT-05:00)
[30000] (09/07 13:08:52.407):{0x19A4} [ENV] TCP/IP provider (Winsock) File Version: 6.0.6001.18000 (C:\Windows\System32\wsock32.dll)
[30000] (09/07 13:08:52.409):{0x19A4} [ENV] Local machine IP Address = 192.168.16.150
[30000] (09/07 13:08:52.409):{0x19A4} [ENV] Winsock2 file: @%SystemRoot%\system32\nlasvc.dll,-1000, Version: 6.0.6001.18000 (C:\Windows\system32\NLAapi.dll)
[30000] (09/07 13:08:52.409):{0x19A4} [ENV] Winsock2 file: @%SystemRoot%\system32\napinsp.dll,-1000, Version: 6.0.6001.18000 (C:\Windows\system32\napinsp.dll)
[30000] (09/07 13:08:52.410):{0x19A4} [ENV] Winsock2 file: @%SystemRoot%\system32\wshtcpip.dll,-60103, Version: 6.0.6002.18005 (C:\Windows\System32\mswsock.dll)
[30000] (09/07 13:08:52.410):{0x19A4} [ENV] Winsock2 file: NTDS, Version: 6.0.6002.18005 (C:\Windows\System32\winrnr.dll)
[30000] (09/07 13:08:52.410):{0x19A4} [ENV] Microsoft XML Parser 6.0: C:\Windows\System32\msxml6.dll, Version: 6.20.5000.0
[30000] (09/07 13:08:52.658):{0x19A4} [ENV] MSSQL OLEDB provider is available: [SQLOLEDB]
[30000] (09/07 13:08:52.658):{0x19A4} [ENV] SQLCLI provider is available: [SQLNCLI]
[30000] (09/07 13:08:52.658):{0x19A4} [ENV] MDAC version: 6.0.6002.18005
[30000] (09/07 13:08:52.659):{0x19A4} [ENV] MSADO15.DLL: C:\Program Files (x86)\Common Files\System\ado\msado15.dll, Version: 6.0.6002.18005
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: System, ID: 4
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: smss.exe, ID: 464
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: csrss.exe, ID: 532
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: wininit.exe, ID: 576
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: csrss.exe, ID: 588
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: services.exe, ID: 620
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: winlogon.exe, ID: 644
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: lsass.exe, ID: 672
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: lsm.exe, ID: 680
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: svchost.exe, ID: 924
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: svchost.exe, ID: 992
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: MsMpEng.exe, ID: 372
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: LogonUI.exe, ID: 388
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: svchost.exe, ID: 512
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: svchost.exe, ID: 520
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: svchost.exe, ID: 568
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: SLsvc.exe, ID: 768
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: svchost.exe, ID: 1100
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: svchost.exe, ID: 1168
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: svchost.exe, ID: 1196
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: svchost.exe, ID: 1328
[30000] (09/07 13:08:52.672):{0x19A4} [ENV] Running Process: taskeng.exe, ID: 1576
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: spoolsv.exe, ID: 2012
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: svchost.exe, ID: 1152
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: BAS-NCC.exe, ID: 400
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: BBAttachServer.exe, ID: 1560
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: BBAttachMonitor.exe, ID: 1620
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: bmds.exe, ID: 1824
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: BESAlert.exe, ID: 2212
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: certsrv.exe, ID: 2252
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: DataCollectorSvc.exe, ID: 2328
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: dfsrs.exe, ID: 2504
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: svchost.exe, ID: 2520
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: dns.exe, ID: 2540
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: FSCMonitor.exe, ID: 2564
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: inetinfo.exe, ID: 2588
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: ismserv.exe, ID: 2876
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: iashost.exe, ID: 2968
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: MSExchangeADTopologyService.exe, ID: 3016
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: Microsoft.Exchange.Monitoring.exe, ID: 3420
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: Microsoft.Exchange.Cluster.ReplayService.exe, ID: 3608
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: mad.exe, ID: 3752
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: Microsoft.Exchange.ServiceHost.exe, ID: 3808
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: MSExchangeTransportLogSearch.exe, ID: 3940
[30000] (09/07 13:08:52.673):{0x19A4} [ENV] Running Process: msftesql.exe, ID: 4028
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: msftesql.exe, ID: 4068
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: sqlservr.exe, ID: 4140
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: sqlservr.exe, ID: 4220
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: sqlservr.exe, ID: 4352
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: ntfrs.exe, ID: 5304
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: OcHealthMon.exe, ID: 5484
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: svchost.exe, ID: 5560
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: svchost.exe, ID: 5572
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: svchost.exe, ID: 5612
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: svchost.exe, ID: 5632
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: silsvc.exe, ID: 5692
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: OWSTIMER.EXE, ID: 5704
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: wsstracing.exe, ID: 5756
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: SPWRITER.EXE, ID: 5916
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: sqlbrowser.exe, ID: 5976
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: sqlwriter.exe, ID: 6012
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: svchost.exe, ID: 6024
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: svchost.exe, ID: 6044
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: svchost.exe, ID: 6080
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: svchost.exe, ID: 6092
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: BAS-AS.exe, ID: 6224
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: dfssvc.exe, ID: 6240
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: FSCController.exe, ID: 6508
[30000] (09/07 13:08:52.674):{0x19A4} [ENV] Running Process: IAANTmon.exe, ID: 6588
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: Microsoft.Exchange.AntispamUpdateSvc.exe, ID: 6608
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: MsExchangeFDS.exe, ID: 6692
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: Microsoft.Exchange.Imap4Service.exe, ID: 6824
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: MSExchangeMailboxAssistants.exe, ID: 7000
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: Microsoft.Exchange.Imap4.exe, ID: 7044
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: MSExchangeMailSubmission.exe, ID: 2960
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: Microsoft.Exchange.Search.ExSearch.exe, ID: 6192
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: winss.exe, ID: 7288
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: svchost.exe, ID: 7460
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: w3wp.exe, ID: 7796
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: w3wp.exe, ID: 7908
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: w3wp.exe, ID: 4168
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: w3wp.exe, ID: 8964
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: store.exe, ID: 8312
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: FSCStatsServ.exe, ID: 9556
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: w3wp.exe, ID: 9704
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: FSEMailPickup.exe, ID: 9712
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: FSCRealtimeScanner.exe, ID: 6476
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: FSCRealtimeScanner.exe, ID: 10168
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: WmiPrvSE.exe, ID: 10868
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: msdtc.exe, ID: 12180
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: mssearch.exe, ID: 12216
[30000] (09/07 13:08:52.675):{0x19A4} [ENV] Running Process: MSExchangeTransport.exe, ID: 8580
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: EdgeTransport.exe, ID: 11592
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: Microsoft.Exchange.ContentFilter.Wrapper.exe, ID: 8688
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: FSCTransportScanner.exe, ID: 10036
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: FSCTransportScanner.exe, ID: 10124
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: wsusservice.exe, ID: 10772
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: mssdmn.exe, ID: 6072
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: w3wp.exe, ID: 11932
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: w3wp.exe, ID: 10008
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: wbengine.exe, ID: 12088
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: vds.exe, ID: 8868
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: csrss.exe, ID: 13308
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: winlogon.exe, ID: 12628
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: taskeng.exe, ID: 11760
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: rdpclip.exe, ID: 12788
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: winssnotify.exe, ID: 12900
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: dwm.exe, ID: 6408
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: explorer.exe, ID: 12716
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: IAAnotif.exe, ID: 11532
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: jusched.exe, ID: 13040
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: mmc.exe, ID: 12384
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: w3wp.exe, ID: 484
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: BBConvert.exe, ID: 984
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: BBConvert.exe, ID: 13176
[30000] (09/07 13:08:52.676):{0x19A4} [ENV] Running Process: BBConvert.exe, ID: 10492
[30000] (09/07 13:08:52.677):{0x19A4} [ENV] Running Process: BBConvert.exe, ID: 11944
[30000] (09/07 13:08:52.677):{0x19A4} [ENV] Running Process: msftefd.exe, ID: 11844
[30000] (09/07 13:08:52.677):{0x19A4} [ENV] Running Process: mmc.exe, ID: 13228
[30000] (09/07 13:08:52.677):{0x19A4} [ENV] Running Process: BlackberryRouter.exe, ID: 11840
[30000] (09/07 13:08:52.677):{0x19A4} [ENV] Running Process: BlackBerryDispatcher.exe, ID: 2112
[30000] (09/07 13:08:52.677):{0x19A4} [ENV] Running Process: BlackBerryController.exe, ID: 11620
[30000] (09/07 13:08:52.677):{0x19A4} [ENV] Running Process: BlackBerrySyncServer.exe, ID: 12668
[30000] (09/07 13:08:52.677):{0x19A4} [ENV] Running Process: BlackBerryMailStoreSrvr.exe, ID: 10616
[30000] (09/07 13:08:52.677):{0x19A4} [ENV] Running Process: BlackBerryPolicyServer.exe, ID: 10644
[30000] (09/07 13:08:52.677):{0x19A4} [ENV] Running Process: BlackBerryExtension.exe, ID: 10660
[30000] (09/07 13:08:52.677):{0x19A4} [ENV] Running Process: mmc.exe, ID: 8748
[30000] (09/07 13:08:52.677):{0x19A4} [ENV] Running Process: BlackBerryAgent.exe, ID: 10792
[40000] (09/07 13:08:52.679):{0x19A4} [DIAG] EVENT=Syslog_connected, EVENTMSG="Connected to 127.0.0.1"
[50076] (09/07 13:08:52.712):{0x2A5C} Starting BlackBerry Mailbox Agent 1 for Server CRUZER2 - Version 5.0.0.110
[30438] (09/07 13:08:52.712):{0x2A5C} Waiting for Controller to provide Extension configuration information
[30000] (09/07 13:08:52.712):{0x2A00} [DIAG] EVENT=Register_thread, THREADID=0x2A00, THREADNAME="ExtUDPLogThread"
[50049] (09/07 13:08:52.713):{0x2A00} Waiting for external UDP log messages on port 4085
[35060] (09/07 13:08:52.890):{0x2A00} Controller: This BES Agent is under control of BlackBerry Controller
[35056] (09/07 13:08:52.890):{0x2A00} Controller: Extension Process Configuration id 1
[30366] (09/07 13:08:52.890):{0x2A00} Proxy specified for unnamed extension with id 1
[35058] (09/07 13:08:52.890):{0x2A00} Controller: End of Extension Configuration
[30221] (09/07 13:08:52.945):{0x2A5C} BES Cryptographic Kernel module is initialized and working properly
[45009] (09/07 13:08:52.946):{0x2A5C} More cache hit rate: 0.0%, requests: 0, adds: 0, size: 0.0/30.0 Mb
[45014] (09/07 13:08:52.946):{0x2A5C} ExtMore cache hit rate: 0.0%, requests: 0, adds: 0, size: 0/20000
[45079] (09/07 13:08:52.946):{0x2A5C} Attachment cache hit rate: 0.0%, requests: 0, adds: 0, size: 0.0/30.0 Mb
[40212] (09/07 13:08:52.946):{0x2A5C} Address cache hit rate: 0.0%, requests: 0, adds: 0, size: 0
[40328] (09/07 13:08:52.946):{0x2A5C} Failed cache hit rate: 0.0%, requests: 0, adds: 0, size: 2
[30054] (09/07 13:08:52.946):{0x2A5C} Starting Message System
[30055] (09/07 13:08:52.948):{0x2A5C} Using MAPI profile BlackBerryServer
[40206] (09/07 13:08:52.950):{0x2A5C} MailboxManager::SubsystemInitialize - Using MAPI profile 'BlackBerryServer'
[40113] (09/07 13:08:52.956):{0x2A5C} MailboxManager::InitializeProfile - HrSetOneProp(BlackBerryServer_Agent1,PR_PROFILE_UI_STATE) Value=16384
[40113] (09/07 13:08:52.956):{0x2A5C} MailboxManager::InitializeProfile - HrSetOneProp(BlackBerryServer_Agent1,PR_PROFILE_CONNECT_FLAGS) Value=4
[40113] (09/07 13:08:52.956):{0x2A5C} MailboxManager::InitializeProfile - HrSetOneProp(BlackBerryServer_Agent1,PR_PROFILE_AUTH_PACKAGE) Value=9
[40113] (09/07 13:08:52.956):{0x2A5C} MailboxManager::InitializeProfile - HrSetOneProp(BlackBerryServer_Agent1,PR_PROFILE_ABP_ALLOW_RECONNECT) Value=1
[20137] (09/07 13:08:52.959):{0x2A5C} MailboxManager::InitializeProfile - OpenMsgStore (0x80040111)
[40113] (09/07 13:08:52.959):{0x2A5C} MailboxManager::InitializeProfile - HrSetOneProp(BlackBerryServer_Agent1,PR_PROFILE_CONNECT_FLAGS) Value=32772
[20137] (09/07 13:08:52.960):{0x2A5C} MailboxManager::InitializeProfile - OpenMsgStore (0x80040111)
[40113] (09/07 13:08:52.962):{0x2A5C} MailboxManager::InitializeProfile - HrSetOneProp(BlackBerryServer_Agent1,PR_PROFILE_CONNECT_FLAGS) Value=4
[20137] (09/07 13:08:52.964):{0x2A5C} MailboxManager::InitializeProfile - OpenMsgStore (0x80040111)
[40113] (09/07 13:08:52.964):{0x2A5C} MailboxManager::InitializeProfile - HrSetOneProp(BlackBerryServer_Agent1,PR_PROFILE_CONNECT_FLAGS) Value=32772
[20137] (09/07 13:08:52.964):{0x2A5C} MailboxManager::SubsystemInitialize - OpenMsgStore (0x80040111)
[30000] (09/07 13:08:52.965):{0x2A5C} [ENV] MAPI32.DLL: C:\Windows\system32\MAPI32.dll, Version: 1.0.2536.0
[30000] (09/07 13:08:52.965):{0x2A5C} [ENV] CDO.DLL: C:\Program Files (x86)\ExchangeMapi\cdo.dll, Version: 6.5.8131.0
[30000] (09/07 13:08:52.966):{0x2A5C} [ENV] Microsoft Management Console (MMC): C:\Windows\system32\mmc.exe, Version: 6.0.6002.18005
[30000] (09/07 13:08:52.966):{0x2A5C} [ENV] Failed to read 001e6602 reg value from the BlackBerry MAPI profile.
[30000] (09/07 13:08:52.966):{0x2A5C} [ENV] BlackBerry Mailbox Agent 1 - BESX Version 5.0.0.110
[30000] (09/07 13:08:52.966):{0x2A5C} [ENV] BES Service Name: BlackBerry Mailbox Agent
[30000] (09/07 13:08:52.968):{0x2A5C} [ENV] BlackBerry Dispatcher: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\BlackBerryDispatcher.exe, Version: 5.0.0.103
[30000] (09/07 13:08:52.968):{0x2A5C} [ENV] BlackBerry User Administration Service: NOT FOUND
[30000] (09/07 13:08:52.969):{0x2A5C} [ENV] BlackBerry MDS Connection Service: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\MDS\bin\bmds.exe, Version: 5.0.0.86
[30000] (09/07 13:08:52.969):{0x2A5C} [ENV] BlackBerry Database Consistency Service: NOT FOUND
[30000] (09/07 13:08:52.970):{0x2A5C} [ENV] BlackBerry Policy Service: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\BlackBerryPolicyServer.exe, Version: 5.0.0.97
[30000] (09/07 13:08:52.971):{0x2A5C} [ENV] BlackBerry Synchronization Service: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\SyncServer\BlackBerrySyncServer.exe, Version: 5.0.0.100
[30000] (09/07 13:08:52.972):{0x2A5C} [ENV] BlackBerry Router: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\BypassRouter\BlackberryRouter.exe, Version: 5.0.0.103
[30000] (09/07 13:08:52.973):{0x2A5C} [ENV] BlackBerry Controller: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\BlackBerryController.exe, Version: 5.0.0.110
[30000] (09/07 13:08:52.973):{0x2A5C} [ENV] BlackBerry Alert: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\BESAlert.exe, Version: 5.0.0.94
[30000] (09/07 13:08:52.974):{0x2A5C} [ENV] BlackBerry Attachment Service: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\AttachServer\BBAttachServer.exe, Version: 5.0.0.46
[45060] (09/07 13:08:52.974):{0x2A5C} {ConnectionPool::ValidatePool}: Pool is not initialized
[30000] (09/07 13:08:52.974):{0x2A5C} [ENV] [DB] SQLServer hostname: CRUZER2\BLACKBERRY, Database name: BESMgmt2
[30480] (09/07 13:08:52.974):{0x2A5C} [CFG] BES failover mode is ACTIVE
[41120] (09/07 13:08:52.974):{0x2A5C} [CFG] Address Lookup is enabled
[41122] (09/07 13:08:52.975):{0x2A5C} [CFG] LDAP search is disabled, LDAP PIM search is disabled, LDAP ALP search is disabled
[41123] (09/07 13:08:52.975):{0x2A5C} [CFG] Using up to 10 external CDO Helpers in keep-alive mode
[41124] (09/07 13:08:52.975):{0x2A5C} [CFG] AddOwnerApptID is disabled
[41125] (09/07 13:08:52.975):{0x2A5C} [CFG] SetLocaleIDs is disabled
[40532] (09/07 13:08:52.975):{0x2A5C} [CFG] vCard conversion support has been enabled
[40892] (09/07 13:08:52.975):{0x2A5C} [CFG] GlobalRescan config: messaging:O, calendar:O, pim:O
[40000] (09/07 13:08:52.975):{0x2A5C} [CFG] MAPI Encoding is 1
[10277] (09/07 13:08:52.975):{0x2A5C} BlackBerry Messaging Agent CRUZER2 Agent 1 failed to start. Error code 5305
[50106] (09/07 13:08:52.975):{0x2A5C} Stopping BlackBerry Mailbox Agent 1 for Server CRUZER2
[30000] (09/07 13:08:52.975):{0x1FB0} [DIAG] EVENT=Register_thread, THREADID=0x1FB0, THREADNAME="TimerThread"
[40000] (09/07 13:08:52.975):{0x1FB0} [DEBUG] EVENTMSG="TimerThread thread started"
[40507] (09/07 13:08:53.891):{0x2A00} ExtUDPLogThread: Code on closing = 0
[30000] (09/07 13:08:53.891):{0x2A00} [DIAG] EVENT=Unregister_thread, THREADID=0x2A00, THREADNAME="ExtUDPLogThread"
[30065] (09/07 13:08:53.898):{0x2A5C} BlackBerry Mailbox Agent 1 for Server CRUZER2 shutdown complete
====== END OF LOG ======


1.  I've reset my System Folders (created new GUID's for Public Foldars and OAB's).
2.  I do not have Microsoft Outlook installed on this computer.
3.  I've installed BES 5.0 using besadmin service account.


I've gone through a whole bunch more troubleshooting steps than what is listed above, but after 5 days, I can't really remember them all.  Those 3 abovce are the questions I'm sure will be asked 1st.

If anyone can enlighten me or walk me through this last step, it would be greatly appreciated.  I know I'm close.

 
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Keywords: BES 5.0 Installation Error 5305
Title
1 BES Server not able to send out invites
 
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[+][-]09/08/09 08:46 AM, ID: 25283102Expert Comment

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[+][-]09/09/09 06:48 AM, ID: 25291189Accepted Solution

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Zones: Blackberry Operating System, Blackberry Programming
Tags: BES, Blackberry
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Solution Provided By: Gary11734
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