Link to home
Start Free TrialLog in
Avatar of Jon Lamb
Jon LambFlag for United Kingdom of Great Britain and Northern Ireland

asked on

Some Blackberrys activating on BES Express, some not ...please help

Hi,

We've taken delivery of 74 Blackberrys on Vodafone UK and all are working on the carrier fine. Some are enterprise activating against our BES Express server and some arent.

They are just timing out at Contacting Server

I have my own Blackberry on T-Mobile and the same ones that dont activate on Vodafone dont activate on my phone either so I dont believe its a carrier issue, I think its server side.

I have disabled our anti spam and archving software.

The dat files are coming into the mailboxes fine which I think is normal.

Any ideas on why some arent activating?

Blackberry Enterprise Express Server 5.0.3
SBS 2011 / Exchange 2010

Thanks
SOLUTION
Avatar of Brian B
Brian B
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Jon Lamb

ASKER

I've requested that this question be closed as follows:

Accepted answer: 0 points for tribz's comment #37328181

for the following reason:

Rebooting server fixed it
Asker has accepted his own answer. Recommend changing accepted answer to ID: 37328082 since asker is indicating that sending the password manually and then rebotting the server solved the problem.