Jon Lamb
asked on
Some Blackberrys activating on BES Express, some not ...please help
Hi,
We've taken delivery of 74 Blackberrys on Vodafone UK and all are working on the carrier fine. Some are enterprise activating against our BES Express server and some arent.
They are just timing out at Contacting Server
I have my own Blackberry on T-Mobile and the same ones that dont activate on Vodafone dont activate on my phone either so I dont believe its a carrier issue, I think its server side.
I have disabled our anti spam and archving software.
The dat files are coming into the mailboxes fine which I think is normal.
Any ideas on why some arent activating?
Blackberry Enterprise Express Server 5.0.3
SBS 2011 / Exchange 2010
Thanks
We've taken delivery of 74 Blackberrys on Vodafone UK and all are working on the carrier fine. Some are enterprise activating against our BES Express server and some arent.
They are just timing out at Contacting Server
I have my own Blackberry on T-Mobile and the same ones that dont activate on Vodafone dont activate on my phone either so I dont believe its a carrier issue, I think its server side.
I have disabled our anti spam and archving software.
The dat files are coming into the mailboxes fine which I think is normal.
Any ideas on why some arent activating?
Blackberry Enterprise Express Server 5.0.3
SBS 2011 / Exchange 2010
Thanks
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Asker has accepted his own answer. Recommend changing accepted answer to ID: 37328082 since asker is indicating that sending the password manually and then rebotting the server solved the problem.
ASKER
Accepted answer: 0 points for tribz's comment #37328181
for the following reason:
Rebooting server fixed it