Clear blackberry handheld data
User has a BB 8830. Folders for "redirection" on the BB have all been checked. Issue is: some sub-folders are syncing fine and perfectly match the Outlook sub-folders. Some folders have "...
HI all,
I am installing BES on an SBS 2003 server. Created a new instance and a new DB. Gave the service account the owner rights. In the DB settings, connecting to a local database with <s...
I'm using Verizon service here in the USA for my Blackberry 8830 World Edition phone.
Sometime last Friday, all of my email history was deleted. Since that time, I can retain no more than 20...
I have a Blackberry Pearl, latest software hooked up to a BES. I am the BES admin and domain admin so have full control here. This is the second time I have had the problem. My Blackberry i...
H want to factory reset a blackberry 7230, I have tried pushing a pin in the reset hole on the back of the unit but it still retains all of it's setting any suggestions?
Hi, Experts
Here at work I have a BES server setup feeding from Exchange. The BlackBerry manager software is version 4.1.4.15 and some people can open Office 2007 attachments from their Bla...
I've got this message when I open Blackberry Manager (Blackberry Professional Software 4.1.4 with Exchange 2007 SP1 on windows 2003 SP2 64bits)
Failed to open the default message store usin...
My BlackBerry is receiving mail (Enterprise Activation). My BlackBerry has sync'd successfully with my Exchange Contacts list. HOWEVER, it has not sync'd with my Enterprise Global Addressboo...
I have a user, using Outlook 2003 with RPC over HTTP to connect to Exchange 2003. The user can add items to Outlook, sync with her 8830 just fine. Her Admin Asst at the office has full acces...
Hi, we are running BES server with Exchange and Blackberry 8800 handhelds. When i add an appointment to the calendar in Outlook, it syncs to the Blackberry, no problem. However, when i add a...
Dear Sir ,
Kindly i need the latest software version for my blackberry 8320 to upgrade it, kindly provide me.
regards
Hi,
Im having problems with BES 4.0 . Everything is working fine apart from the fact that the blackberry devices do not reconcile changes when you open a message from Outlook. Anyone else ha...
My client has the problem in the subject. I have so far tried a repair install to no avail.
It's strange, somesimtes you start it, and it is fine, you can close it down again, and then star...
I want to set up a BlackBerry 4.1.4 system with the Router component in a DMZ. I know I need TCP port 3101 open on the Internet facing firewall, but what port(s) do I need on the internal fac...
Hi all,
We have a user that had a Blackberry Pearl device activated on our BES, and everything was working fine. He had an issue with his device (the roller ball broke), so we wanted to mo...
Having a bit of a problem with the CIO's blackberry... when he reads a message in outlook it doesn't sync with the blackberry and mark that message as read... Also his total number of messages...
Trying to activate a user through BB activation. Dont usually have any problems but the IT POLICY status is "Error". Resending the IT policy and the service books do nothing.
We have dele...
See Screenshot for details....
This is a well documented problem on the web, but thre fixes available online havent worked, so turning to you.....
Happens launching Roxio MEdia Manager fro...
Need help with BES!
I have configured as per their instructions on a WIndows XP system. Works great on everything except the Calendar sync from the BB handheld to the BES, the reverse is ok...
I am receiving messages just fine on my blackberry and after this weekend, all of the sudden messages are just literally disappearing. If someone from within my company sends me an email, I r...
WithIn the Address book of my Blackberry Curve, I have created 3 groups. I recently installed Outlook 2007 and everything is syncing properly except the "Group" contacts. Then, I tried the ...
BlackBerry Enterprise Server had been set up using an user's administrator account. I was attempting to change it to the suggested BESadmin. However, when I choose Edit MAPI Profile from the B...
I am trying to install BlackBerry Professional 4.1.4 on Win2k3 R2 SP2, and I am receiving the following error message: Exchange Server is not detected. A newer version of mapi32.dll may need ...
When receiving a phone call on the Blacknberry the ring period is very short before cutting to voice mail or divert. As a result the team are constantly missing calls and having to call peopl...
