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08.15.2008 at 04:29PM PDT, ID: 23652834
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6.6

Can Palm's VersaMail Exchange ActiveSync accept an Exchange Server Security Policy?

Asked by Kevin433 in Palm OS Handheld Operating System, Exchange Email Server

Tags: , , ,

We are running Exchange 2007 SP1 on Windows 2008 Server. Exchange ActiveSync is setup with SSL disabled. Our Windows Mobile ActiveSync clients are able to sync without error. However, our Palm Treo VersaMail clients fail with the error: AirSAMStateMachine.c 1913 4628

Before the Windows Mobile devices sync for the first time, they are prompted with this question: "Exchange Server must enforce security policies on your device to continue synchronizing. Do you want to continue?"

My best theory for the Palm VersaMail failure is they are unable to respond to the Exchange security policy. (As I said, this is only a theory.)

Is VersaMail able to accept an Exchange security policy?

Is there a way to prevent the enforcement on the Exchange side?

How?

This is a sub-question from: Q_23643015
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[+][-]08.16.2008 at 07:14AM PDT, ID: 22244162

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[+][-]08.16.2008 at 08:53AM PDT, ID: 22244399

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About this solution

Zones: Palm OS Handheld Operating System, Exchange Email Server
Tags: Palm, VersaMail, 3.5, ActiveSync to Exchange 2007 SP1
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Solution Provided By: Kevin433
Participating Experts: 1
Solution Grade: A
 
 
 
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20081112-EE-VQP-43 / EE_QW_2_20070628