Question

Blackberry Sync Problem

Asked by: shafnguz

“No Outlook or MS Exchange folders appear to be configured.  Please run Intellisync Configure, and make sure all selected Applications have associated Outlook/MS Exchange folders.”

I get the above error message every time I sync. Also, when I delete email off the Blackberry it does not delete it from Outlook.  Instead it marks my emails in my computer Outlook as “read.”  Is there anything I can do to correct these errors?

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Asked On
2004-07-28 at 08:18:28ID21074335
Tags

blackberry

,

sync

,

outlook

Topics

Handhelds and PDAs

,

Blackberry Operating System

Participating Experts
5
Points
500
Comments
6

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Answers

 

by: CoolATIGuyPosted on 2004-07-28 at 16:46:59ID: 11662560

 

by: JamieLTPosted on 2004-09-22 at 10:42:28ID: 12125600

Also,  if you want messages to be deleted from Outlook when you synch
On the Handheld go into messages.  Click the Trackwheel and select Options.  Change the "Delete On" field to "Mailbox and Handheld".

 

by: skynumPosted on 2004-09-29 at 08:42:05ID: 12181071

Go into your mailbox on the blackberry, go into the options.  Make sure wireless reconcile is on and set the delete on to promt, then save.  Then try deleting a message.  if it doesnt do anything go into the mailbox on the blackberry and go to the options again.  This time click reconcile now.

Good Luck.

 

by: pjstanleyPosted on 2004-11-22 at 13:32:06ID: 12649048

The issue you are talking about with “No Outlook or MS Exchange folders appear to be configured.." sounds like your Blackberry Desktop Manager is not linked to your outlook profile (for Calendar, Task and Contact syncing).  You can check it by going to the IntelliSync section and going to the options of the tasks for example and seeing if you have something like "Mailbox\Bloggs, Joe:Tasks".  If not check the profile selection options.  If it still doesnt work or you can not select your mailbox tasks etc you may need to recreate your outlook profile as this is the only thing we have managed to do to fix it.

 

by: rkartaviPosted on 2005-02-03 at 22:54:28ID: 13222895

Turn outlook cache off, only the 4.0 software will do wireless sync with the contacts.  Mail, cal, task will work as long as Outlook 2003 cache is off.  If your using different profiles check for the defualt profile and make sure they match up.

20120131-EE-VQP-002

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