Question

Orange SPV C600 Push E-mail Problem / GPRS Keeps Disconnecting

Asked by: techxero

I have recently purchased an Orange C600 handset with Windows Mobile 5.0 and includes AKU2 to enable Push E-mail.

I have setup my Exchange 2003 Server with Service Pack 2 to enable push e-mail, and when the device connected at first it asked me to add a PIN number in line with the policy I had setup. Active Sync performs a Sync when I turn the device on, and for the first few minutes when I receive an e-mail it pops up on the home screen as 'Outloook Email (1)' albeit with no notification sound played (it does play a sound when I do a manual sync).

After that, push e-mail doesn't seem to work, and I am not sure why. I have setup my firewall (ISA Server 2004) with increased timeouts of 30 minutes on the listener.

I think it might be a problem with GPRS disconnecting, the little 'G' on the antenna sign in the top right disappears after a few minutes, I think this may be because GPRS is disconnecting? I am not talking about the blue 'G' in a white square in the middle that indicates GPRS availability, this remains lit all the time.

So the problem is (I'm guessing) that the heartbeat is disconnecting due to a timeout in the connection, and then GPRS disconnects because there's no traffic, -OR-, GPRS is disconnecting by itself causing the hearbeat to disconnect.

Thanks in advance,

Andrew.

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Asked On
2006-04-23 at 13:43:58ID21824160
Tags

c600

,

spv

,

gprs

Topic

Handhelds and PDAs

Participating Experts
1
Points
500
Comments
3

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Answers

 

by: Mikal613Posted on 2006-04-23 at 13:57:21ID: 16520697

you are right

GPRS always on


If you want your GPRS (or EDGE) connection to always be on, set the following:


HKLM\Comm\ConnMgr\Providers\{7C4B7A38-5FF7-4bc1-80F6-5DA7870BB1AA}\Connections\|gprs connection name|\AlwaysOn = 1 (DWORD decimal)


And to turn it off:


HKLM\Comm\ConnMgr\Providers\{7C4B7A38-5FF7-4bc1-80F6-5DA7870BB1AA}\Connections\|gprs connection name|\AlwaysOn = 0 (DWORD decimal)


Note that |gprs connection name| will depend on the name you've given your GPRS connection

20120131-EE-VQP-002

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