Question

Wipe handheld. hard reset

Asked by: surang

I just bought blackberry 8700G last week.   I had installed too many softwares.   I tried to "wipe handheld", but some program still in my device.   Then I tried to delete from desktop manager too. And now I lost  some java script and some application which came with device.   But I really want my blackberry device to start all over , like brand new from the box.   I used to have O2 .   Every times I did hard reset on O2 ,  it started from the beginning.  I need help!!!   Please advise what to do.  Thank you very much in advance.

PS  By the way I went to the shop that I bought,  they cannot fix it.  

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Asked On
2006-06-08 at 10:22:49ID21879700
Tags

blackberry

,

reset

,

8700g

,

hard

,

Sharp Zaurus

Topic

Handhelds and PDAs

Participating Experts
3
Points
250
Comments
8

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Answers

 

by: Mikal613Posted on 2006-06-08 at 11:35:11ID: 16863997

There are three different types of resets, and they should be tried in order...

1) Power cycle - simply turn the device off, then on
2) Soft-Reset - Hold down ALT + CAP + DEL
3) Hard-Reset - Locate and push the reset button using a paper-clip. <--------------  This is what you want.

 

by: WibblyWPosted on 2006-06-08 at 12:10:18ID: 16864315

Wipe is not equal to a factory reset. Best way to try that is to reinstall your OS! You can use javaloader from the RIM SDK to zap the device first.

"C:\Program Files\Research In Motion\BlackBerry JDE 4.1.0\bin\JavaLoader.exe"

Usage: JavaLoader [-u] [-p<port>|<pin>] [-b<baud>] [-d0|-d1] [-w<password>] [-q]
 <command>

-u           Connect to USB handheld (default is serial)
-p<port>     Specifies the serial port (serial handhelds only)
-p<pin>      Specifies the handheld PIN (USB handhelds only)
-b<baud>     Specifies the baud rate (serial handhelds only)
-d0          Disables VM debug mode
-d1          Enables VM debug mode
-w<password> Connects using the specified password
-q           Quiet mode

<command> is of

  dir [-d] [-s]
    Lists modules on the handheld
      -d     Display dependency information
      -s     Display siblings

  deviceinfo
    Provides information on the handheld

  load <.cod file> ...
    Loads modules onto the handheld

  save <module> ...
    Retrieves modules from the handheld

  info [-d] <.cod file> ...
    Provides information on the specified modules
      -d     Display dependency information

  wipe [-a|-f]
    Wipes the handheld
      -a     Wipe applications only
      -f     Wipe filesystem only

  erase [-f] <module> ...
    Erases modules on the handheld
      -f     Force erase of in-use modules

  debugmode
    Enables VM debug mode

  eventlog
    Retrives the handheld event log

  settime
    Sets the time on the handheld to the current time

  radio on|off
    Turns the handheld's radio on or off

  enum
    Enumerates all USB handhelds

  siblinginfo <.cod file> ...
    Provides sibling information on the specified modules

  screenshot <.bmp file>
    Retrives the current screen contents and saves it as a BMP file

 

by: surangPosted on 2006-06-08 at 12:11:32ID: 16864327

Thank  you for your reply. I tried 1 and 2 already.  Everything still the same.  for #3  I could not find the reset button.

 

by: Mikal613Posted on 2006-06-08 at 12:11:59ID: 16864330

Hard-Reset  is a FActory restore

 

by: Mikal613Posted on 2006-06-08 at 12:13:01ID: 16864335

How to perform a HARD RESET

From the handheld, locate the RESET button on the back of the device, near the bottom. If you do not see the reset button, check under the battery cover. Look for a small hole with a label that says RESET.  
Using a pin or paper clip, press the RESET button. The device will restart.

 

by: WibblyWPosted on 2006-06-08 at 12:14:57ID: 16864349

There is no (hard) reset button on a 8700g

 

by: surangPosted on 2006-06-08 at 12:25:04ID: 16864442

Help!!!!

 

by: CMSevillaPosted on 2008-04-30 at 07:46:23ID: 21471180

Do the following:

Options->Security Options->General Settings and select from the menu "Wipe handheld".

20120131-EE-VQP-002

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