I am having a heck of a time with my blackberry. About a week or two ago I have stopped being able to send messages, I can receive but just can't send, and Exchange DOES have send as permission.
Since that time I totally deleted my email box on exchange, and my user name in active directory. I deleted my name in BES and made sure my name was purged. I then resetup everything. My blackberry would receive and receive for a few hours and then stopped being able to send.
I have checked the send as permission, and made sure send as is applied to user objects. I have also made sure the user is not a member of any domain administrators group. The user can receive emails perfectly fine, but can not send. When they send they get the usual red x "Desktop Email program unable to submit message" error that you would get if you don't have the send as permission. The thing that is so goofy is that my user account has the send as permission!
When I run IEMSTest, everything completes successfully. I must say however the problem did seem to start happening again once I imported my mailbox backup. Does the blackberry have a limitation on mailbox size?
Event Type: Warning
Event Source: BlackBerry Alert
Event Category: None
Event ID: 20000
Date: 5/10/2007
Time: 12:48:19 PM
User: N/A
Computer: BLACKBERRY
Description:
The description for Event ID ( 20000 ) in Source ( BlackBerry Alert ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: EventLog::DisplayEntries: Event log externally changed. Resetting connection..'
Event Type: Warning
Event Source: BlackBerry Messaging Agent BLACKBERRY Agent 1
Event Category: None
Event ID: 20265
Date: 5/10/2007
Time: 12:51:56 PM
User: N/A
Computer: BLACKBERRY
Description:
{FTUser@FasTechs.com} MAPIMailbox::Send(ppMAPIMe
ssage) - SubmitMessage (0x80070005) failed
Event Type: Warning
Event Source: BlackBerry Messaging Agent BLACKBERRY Agent 1
Event Category: None
Event ID: 20000
Date: 5/10/2007
Time: 12:51:56 PM
User: N/A
Computer: BLACKBERRY
Description:
{FTUser@FasTechs.com} Send() failed: ERR_SUBMIT_MAIL, Tag=12111
C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Utility>iemstest
BlackBerry Enterprise Server Utility - IEMSTest.exe (IExchangeManageStore), Vers
ion 1.0
Copyright (c) Research In Motion, Ltd. 1999. All rights reserved.
Opening Default Message Store Mailbox - blackb.
Opening message store for FT User using /o=FASTECHS/ou=first administrativ
e group/cn=Recipients/cn=FTU
ser /o=FASTECHS/ou=first administrative group/cn=C
onfiguration/cn=Servers/cn
=EXCHANGE/
cn=Microso
ft Private MDB.
FT User's Mailbox opened successfully.
Root Folder opened successfully.
Folder created successfully.
Test folder deleted successfully.
Test completed successfully for FT User.
C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Utility>iemstes
t
BlackBerry Enterprise Server Utility - IEMSTest.exe (IExchangeManageStore), Vers
ion 1.0
Copyright (c) Research In Motion, Ltd. 1999. All rights reserved.
Opening Default Message Store Mailbox - blackb.
Opening message store for FT User using /o=FASTECHS/ou=first administrativ
e group/cn=Recipients/cn=FTU
ser /o=FASTECHS/ou=first administrative group/cn=C
onfiguration/cn=Servers/cn
=EXCHANGE/
cn=Microso
ft Private MDB.
FT User's Mailbox opened successfully.
Root Folder opened successfully.
Folder created successfully.
Test folder deleted successfully.
Test completed successfully for FT User.
I HAVE DOUBLE, TRIPLE CHECKED THE SEND AS PERMISSION IS APPLIED. I AM ALSO TAKEN MYSELF OUT OF EVERY GROUP EXCEPT FOR DOMAIN USERS. IEMSTEST PASSES WITH NO ISSUES, AND NO OTHER USER ON OUR BEST SERVER IS HAVING ANY PROBLEMS.
YOUR HELP IS GREATLY APPRECIATED!
