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8.2

Blackberry Activation BES Cannot activate user

Asked by dhetman024 in Handhelds and PDAs, Blackberry Programming, Handheld and PDA Programming

Tags: Blackberry Activation BES

BES:
MS Windows 2000 Service Pack 4
Blackberry Manager 4.1 (4.1.6.22)

Exchange 2007:
Ms Windows 2003

I have a user who we cannot activate at all.  The unit can browse the web make calls ect.  When we try to activate it always timeouts. The mailbox is receiving the activation email but it just sits there never leaving the box.  We have tried removing and readding the user we have tried another blackberry unit with the same result.  This is affecting only this single user on our system of about 60 blackberry units.
[+][-]10/23/09 01:23 PM, ID: 25648203Expert Comment

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[+][-]10/23/09 01:26 PM, ID: 25648229Author Comment

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[+][-]10/23/09 01:53 PM, ID: 25648480Accepted Solution

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About this solution

Zones: Handhelds and PDAs, Blackberry Programming, Handheld and PDA Programming
Tags: Blackberry Activation BES
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Solution Provided By: vahiid
Participating Experts: 2
Solution Grade: A
 
[+][-]10/23/09 02:38 PM, ID: 25648927Author Comment

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[+][-]10/23/09 02:41 PM, ID: 25648950Expert Comment

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