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11.30.2007 at 01:50AM PST, ID: 22992686
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7.0

Nokia E61 does not trust certificate from public CA even though CA root is installed

Asked by devon-lad in Symbian Handheld Operating System, Exchange Email Server, Secure Socket Layer (SSL) & HTTPS

Tags: , , ,

I've got a Nokia E61 that I want to use to pickup email etc. from Exchange on our SBS server, but I'm having problems getting the phone to trust the site certificate.

I'm using the RoadSync application from DataViz, but have the same issues if I use Mail for Exchange or just try to go to OWA through the E61's browser.

Initially I had tried using the certificate generated by SBS itself.  I'd exported the root certificate, installed it successfully on the phone and checked the appropriate trust boxes.  But I just couldn't get it to trust the site certificate.

So, to avoid wasting any more time on this, I bought an SSL certificate from RapidSSL.  I installed this on the SBS server and used OWA on a PC to check it was working properly.

As the certificate root (Equifax Secure Global eBusiness CA-1) was not already on the phone, I had to download this from their site and install it manually.

But still the certificate is not trusted.

I've read dozens of articles on here, on Nokia's site, on DataVIz's site and on other forums...but nothing seems to work.  I've contacted RapidSSL - their solution is for me to buy a more expensive certificate from them which uses the root Equifax Secure Certificate Authority - which is already pre-installed on the phone.  But I want to avoid that if I can - plus there's no guarantee this will work anyway.

Of course, I can just choose to continue when I get the warning message on the phone - but I have to do this each time it connects to the server.

Any ideas?  Driving me nuts.Start Free Trial
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[+][-]11.30.2007 at 04:09AM PST, ID: 20381178

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[+][-]11.30.2007 at 04:18AM PST, ID: 20381221

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[+][-]11.30.2007 at 04:19AM PST, ID: 20381224

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[+][-]11.30.2007 at 04:35AM PST, ID: 20381282

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[+][-]11.30.2007 at 04:39AM PST, ID: 20381297

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[+][-]12.03.2007 at 11:37PM PST, ID: 20401397

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About this solution

Zones: Symbian Handheld Operating System, Exchange Email Server, Secure Socket Layer (SSL) & HTTPS
Tags: nokia, certificate, e61, trust
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Solution Provided By: devon-lad
Participating Experts: 2
Solution Grade: B
 
 
[+][-]12.05.2007 at 05:08AM PST, ID: 20410847

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