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06.23.2008 at 09:31PM PDT, ID: 23509903
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7.5

Windows Mobile device stopped sycning with Vista - not detected through usb

Asked by ideasman22 in Windows Mobile (Pocket PC / Win CE) Operating Systems, Handheld and PDA Programming, Windows Vista

Tags: , , , , , , ,

Hi there,
I am the lucky owner of a fantastic HTC touch diamond.  Apart from the battery life I really can't complain, it is wonderful.

I have for some time been syncing it with my laptop via a USB cable.  (laptop is a Toshiba U400 running Vista Business).  Syncing has worked without issue for a month or so.

Recently the phone stopped syncing.  I can't recall exactly when it stopped syncing but noticed some things missing and went to investigate and it was a few days ago.

When I connect the device via USB it still charges but will not sync.  If I open Activesync on the device it just sits at the screen saying connecting but never connects.  

I have attempted the ticking and unticking of the "connect via usb" box but to no avail.

I have tried to turn off the windows firewall but this has not made any difference.

If I open mobile device center or sync center they both say that the device is not connected.

I want to get syncing again!!!

Any ideas greatly appreciated.Start Free Trial
[+][-]06.23.2008 at 09:38PM PDT, ID: 21852548

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About this solution

Zones: Windows Mobile (Pocket PC / Win CE) Operating Systems, Handheld and PDA Programming, Windows Vista
Tags: Microsoft, Activesyc, Mobile Device Center, Sync Center, AS 6.1,, Windows Vista Business, HTC, Touch, Diamond, Great device... I know ;-)
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Solution Provided By: ofkr
Participating Experts: 3
Solution Grade: B
 
 
[+][-]06.23.2008 at 09:41PM PDT, ID: 21852557

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[+][-]06.23.2008 at 09:43PM PDT, ID: 21852565

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[+][-]06.23.2008 at 09:47PM PDT, ID: 21852579

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[+][-]06.27.2008 at 03:04AM PDT, ID: 21882133

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[+][-]07.08.2008 at 08:47AM PDT, ID: 21954984

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[+][-]07.21.2008 at 03:15PM PDT, ID: 22054817

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