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08.04.2008 at 07:48PM PDT, ID: 23621007
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9.3

Your Account in Microsoft Exchange does not have permission to syncronize with your current settings Contact your Exchange Server Administrator Support Code: 85010004

Asked by RDCC in Windows Mobile (Pocket PC / Win CE) Operating Systems, Microsoft IIS Web Server

Tags: , , ,

Hi All

  I have been pulling my hair out over this and have tried many suggested fixes, googled till my eyes were bloodshot, and still cannot sync any activesync devices with exchange 2003 SP2.

Still getting the following error: Your Account in Microsoft Exchange does not have permission to syncronize with your current settings Contact your Exchange Server Administrator Support Code: 85010004

We have tried 3 different users, 3 different devices (Sprint Mogul-WM6- ActiveSync, IPHONE-ActiveSync, Palm-Versamail), 2 different levels of access (Basic User and Domain Admin). We have replaced certs (no longer using wildcard certs - not supported on windows mobile devices) we have manually loaded the entire cert chain on the devices (root intermediate and leaf - using  sslchaintcert tool). We have checked and verified directory security permissions in IIS MGR for the OMA MSAS RPC Vdirs.  We have deleted and recreated each of the Exchange Virtual Directories on the Front End server , we have checked each users account settings in AD-Users&Computers, and also checked the global mobile device properties of Exchange Service Manager.

OWA, OMA, IMAP, and rpc over http all work fine on this front end server.

Still no active sync.

Still getting error: Your Account in Microsoft Exchange does not have permission to syncronize with yourt current settings Contact your Exchange Server Administrator Support Code: 85010004

Any advice is welcomed.

Thanks !

Matt     Start Free Trial
[+][-]08.04.2008 at 07:54PM PDT, ID: 22157780

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[+][-]08.04.2008 at 08:14PM PDT, ID: 22157866

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[+][-]08.04.2008 at 08:26PM PDT, ID: 22157937

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[+][-]08.04.2008 at 08:28PM PDT, ID: 22157949

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[+][-]08.05.2008 at 06:53AM PDT, ID: 22160859

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[+][-]08.05.2008 at 09:21AM PDT, ID: 22162487

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[+][-]08.06.2008 at 02:24PM PDT, ID: 22175304

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[+][-]08.06.2008 at 09:08PM PDT, ID: 22177794

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[+][-]08.06.2008 at 09:43PM PDT, ID: 22177935

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[+][-]08.11.2008 at 01:48PM PDT, ID: 22208065

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[+][-]08.11.2008 at 02:04PM PDT, ID: 22208217

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[+][-]08.11.2008 at 03:22PM PDT, ID: 22208790

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[+][-]08.13.2008 at 01:23PM PDT, ID: 22225263

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[+][-]08.27.2008 at 08:25AM PDT, ID: 22325843

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[+][-]08.29.2008 at 12:52AM PDT, ID: 22343224

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[+][-]09.05.2008 at 06:55AM PDT, ID: 22398921

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[+][-]09.05.2008 at 07:16AM PDT, ID: 22399170

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About this solution

Zones: Windows Mobile (Pocket PC / Win CE) Operating Systems, Microsoft IIS Web Server
Tags: Microsoft, Exchange, 2003 SP2, Front End Server / Back end server config - trying ot get active sync via front end to work
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Solution Provided By: mds-cos
Participating Experts: 5
Solution Grade: B
 
 
[+][-]09.06.2008 at 02:42PM PDT, ID: 22409167

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