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ActiveSync won't connect with wireless Ipaq

My Ipaq 3835 with PocketPC 2002 sp3 will no longer connect via wireless activesync to my WinXP pro laptop running activesync 3.6 build 2148. I'm not sure what changed to cause this behaviour, but it worked fine in the past until just a couple days ago. My pocket PC is otherwise able to get an IP address and surf the internet through my wireless router. Occasionally now I am unable to maintain a connection via the USB cradle, what will usually happens is that the synchronization starts and about 10 seconds later stops, and then won't connect again. With USB it's fairly intermittent, but with wireless I can't get it to synch at all anymore.
I'm using a Dlink compactflash style 11mb 802.11 wireless adapter with the Ipaq sleeve

Steps I've tried so far:
-Rebooting
-Re-installing Activesynch
-Updating to the latest PocketPC service pack
-Resetting the Ipaq
-Deleting all the wc*.log files on the laptop

These steps didn't appear to solve anything.

Thank you

jamie_bennett

2 Things to try.... least drastic first.

1st Check to see if the COM ports are initialised on both the PPC and your laptop and both activesyncs are pointing to the same one.

2nd. Remove the partnership from your laptop (Saving any sync folders as it will delete them!), and see if it syncs up as aguest. If so you may have a bad sync item.

From personal experience I have had this happen a dozen or so times, generally (In my case) it tends to be a e-mail. Try not syncing you e-mails and see if it works. If it does then go through your e-mails, you may find one with no to/from details. Check to see if it's a duplicate (It probably is) and delete it. This hopefully should solve your problems. If it doesn't try setting the inbox sync to 0 days and manually delete all the e-mails on your PPC (Remember to clear you recycle bin). I strongly reccomend you back up your outlook PST file on your laptop just in case anything goes wrong. Try resyncing again and see if that works, then reset the settingson your laptops activesync to however many days you like to keep etc and see if it completes ok.

Hopefully that should work... it does for me :-)

Jay

HackerNinja

ASKER

OK, I did a complete uninstall/reinstall of Activesync 3.6 on my laptop and created a new partnership. This solved all of my synching problems via USB, but I still however cannot synch via wireless, which was my original problem.

I don't think com ports are an issue since it's using TCP/IP. I've confirmed that the pocketpc has the correct name for my laptop. Basically, I initiate a synch on my pocketpc by going into the activesync menu and clicking sync the same way I always did before, but my laptop just simply doesn't respond. However I do notice some activity in the WCESCOMM.LOG file regarding TCP and UDP ports and IP addresses, if there was a way to attach a text file I'd attach it here. But anyway, since the Sync never starts, I don't think it's an issue with an Outlook item (although I have seen those types of problems before myself)

themobileman

I remember having a problem like this with synch via Bluetooth. The iPAQ H3xxx Bluetooth Service Manager patch that fixes it can be found at:

http://www29.compaq.com/falco/sp_detail.asp?Model=2595&Div=8&Os=126&SoftwareVer=14376

I doubt that will help in your case, but it may be worth a shot. You may also want to try this one for your 802.11b:

HP Wireless Connection Manager
http://www29.compaq.com/falco/sp_detail.asp?Model=2595&Div=8&Os=126&SoftwareVer=15997

HackerNinja

ASKER

Actually I just resolved my problem by doing all of the following on my Ipaq's Dlink wireless configuration applet:

Everything was set to "auto", so I hard-set the channel number, and the link speed.

I also turned off the powersaving mode.

This solved all my issues, I have been running fine for 3 days now, thanks for all your help.

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HackerNinja

ASKER

Unfortunately, gradually, I lost the ability to synch with my laptop wirelessly. I thought this was due to the latest Microsoft Security patch I downloaded. Then eventually I couldn't even surf the net, then eventually I couldn't even ping anything.

So I fooled around with a whole bunch of stuff, doing a hard-reset of my PocketPC, deleting and creating a new partnership, carefully installing the software, including the latest driver version 1.0 for my wireless compact flash card, and it still didn't work.

I have my D-Link DCF-650W compact flash wireless card installed using network driver versioin 1.0.0, Configuration utility version 1.1.0 on my Compaq Pocket PC 3835.

I was unable to ping any IP addresses, surf the internet, or wirelessly sync with my laptop computer running Activesync 3.6 on WindowsXP.

My wireless router is the D-Link DI-614+ and DHCP is enabled on this router.

My signal quality and strength both showed 100% in the configuration utility of the DCF-650W. It is running in infrastructure mode, and the ESSID is set to Auto and displaying the correct ESSID. The Tx rate is also set to auto. Changing either of these settings did not solve the problem.

The firmware of my DI-614+ is 2.01. The log displays Wireless PC Connected and shows the correct mac address of my DI-650w card.

I have also manually assigned the DNS setting to the address shown on my router's status page and WINS to my laptop's IP address but this didn't (by itself)help either.

It wasn't until I assigned a specific IP address, subnet mask, and used my router's IP address for the gateway all as static values that things started working again. All this work for something that now seems like one of those I should have tried that first ideas! But I didn't try static IP assignment because my router's logs showed that my device was getting a connection. Anyway, I wanted to update this question for future use by people in the same situation.