Question

How do I repair my network connection - Gateway notebook - Win XP Home

Asked by: Clyde32

I ran a recovery disc to clean up my notebook today.  I saved my docs to an external drive.  The notebook is super fast again, but I cannot connect to the Internet.  When I try to repair the connection. I get this error message Failed to query TCP/IP settings of the connection.  It's a 1394 network. I have tried to fix for 4 hrs.  I have this plugged into Belkin wireless modem along with another PC (that works ok).  I tried getting my IP and cannot.  I re-installed windows...no luck.  It appears a file was deleted that supports the driver...I re-installed that too...no luck.  Also, this notebook has wireless installed and I cannot locate it anywhere now ...that got deleted too.  Yes, I rebooted and rebooted and shut down, re-wired etc.

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Asked On
2007-10-22 at 16:12:14ID22910547
Tags

repair

,

connection

,

network

,

gateway

,

my

Topics

PC Laptops

,

802.11 Wireless Access Points

,

Network Cards & Adapters

Participating Experts
1
Points
500
Comments
3

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Answers

 

by: shawnlehnerPosted on 2007-10-22 at 16:20:25ID: 20127624

Ok the first think you need to do is go into your device manager and see if your network devices are being detected correctly. If they arn't you are going to need to reference your laptop's manufacturer's homepage to get the correct driver for your network device. Get this onto a pen drive or something on another computer and get it installed on your laptop. As soon as you get your network device detected correctly in device manager you can start working with windows to configure your network.

The one question I have for you is you said it is a 1394 Network... that is a firewire connection... but then you said you tried a wireless card... I am a little confused with this, if you could clear this up that would help me diagnose and help you more. The one thing is that your firewire port on your computer will show up as a 1394 connection in your Network Connections which might have confused you...

 

by: Clyde32Posted on 2007-10-22 at 16:43:31ID: 20127715

I have it cabled to the router and that's the only connection that appears.  The wireless connection is gone...I should be able to pick up the Internet from either...correct?  if they worked.  ok I will check device manager...what am I looking for?  thank you!

PS: When I try to add another connection, nothing appears.

 

by: Clyde32Posted on 2007-10-22 at 17:22:31ID: 20127852

I fixed it!  Thank you...I downloaded the drivers for my laptop at Gateway's driver download site (saved them to a CD).  Evidently doing a complete system restore without backup deleted my network drivers. I didn't know not to use the 1394 network connection.  I ran the files and re-booted...my laptop automatically detected the connection I set up.  Thanks again.

20120131-EE-VQP-002

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