Ok, it seems the local admin account is disabled. So, is there anything out there that can be used to enable the admin account such as a bootable disk?
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Vista can't login - Credential Manager Server
I have a Compaq 6715b laptop with Windows Vista Business that is joined to a Server 2003 domain. Recently a user had trouble logging on, and when I attempted to login I got the messge, "The system could not access the Credential Manager Server." I tried logging on with the local admin account, but it tells me it is disabled, and I tried disconnecting the computer from the network and then trying to logon, but I get the message, "The server is not responding properly. Verify that the Credential Manager server is properly installed on the target server.
Is Credential Mangager a Vista or HP thing? Any help would be greatly appreciated.
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Answers
Yeah it has a fingerprint reader, but as far as I know, it was never configured. At this point I'm not sure what to do. I suppose I'll try the software mentioned above to enable the account, b/c it refuses to use any domain account.
One things for sure, once this is fixed and I get any files off that are needed, it's getting reimaged with XP.
About "credential manager" - hp. See http://forum.zive.cz/viewt
It's czech, but you can read the model HP 6710b. Google's only hit by the way. The aforementioned bootdisk is by petter nordahl.
Well, I was able to enable the local admin account using this utility, http://home.eunet.no/~pnor
So I'm at least in, now we'll see about doing away with this credential manager.
FYI - I ran into the same problem with new HP Laptops (nx7400). The way I fixed it was:
1) Restart in safe mode with networking. This was the only way I could log onto the computer
2) Logged on as a network admin as they also have local admin rights. I have a specific username that is a domain admin that I use when I setup new computers.
3) In Control Panel, User Accounts, reset the local Administrator password and enable the account. To be safe, I created another account with local admin authority as well.
4) Restart the computer
5) Login as someone with local admin access
6) Uninstall Credential Manager
7) Restart
Hope this helps!
This is 100% due to HP Credential Manager and Protect Tools. The worst software in the world.
http://www.tomstricks.com/
This link is very accrate and provides a few solutions for this problem.
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by: SLafferty1983Posted on 2007-12-05 at 09:43:20ID: 20413362
That sounds like a HP thing. I do not have anything on my laptop called Credential Manager. There are some utilities you can find such as Techie's Toolkit which is a bootable CD Image that contains several utilities including one to enable and reset passwords on local accounts. If you use bittorrent you can find it there. At least then you will be able to logon to the laptop.