Question

Windows XP causing issue while booting up

Asked by: habibzakaria

When I start my laptop during the startup as soon as I am about to get the windows login screen the screen shuts down. Any clues on this one. I can restart the computer in safe mode normally.

Thanks

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Asked On
2007-12-21 at 08:04:15ID23038391
Tags

booting

,

while

Topic

PC Laptops

Participating Experts
4
Points
500
Comments
7

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Answers

 

by: swift1004Posted on 2007-12-21 at 08:15:06ID: 20514499

Sounds like the video driver might not be right, or maybe the display settings are out of range.  (too many pixels or too high a refresh rate)  You can remove the video driver from within safe mode and reboot normally to see if that works.

 

by: QuiteSupersonicPosted on 2007-12-21 at 08:17:24ID: 20514525

Try VGA mode from the F8 start up options.

 

by: Fire_fly321Posted on 2007-12-21 at 08:21:48ID: 20514567

One thing you might also try if the video driver thing doesnt work is to startup using step-by-step boot. The option should be selectable using the same method as safe mode F8 You will see a series of drivers being loaded in the command line. The last driver you see before the system crashes is the culprit. Jot it down and then from within safe mode uninstall it. That should get you to where you need to go.

Fire_fly

 

by: habibzakariaPosted on 2007-12-21 at 08:36:39ID: 20514665

Going F8 and VGA makes it to comeup . I also tried the latest Video Drivers but that did not help.

any ther suggestions.

 

by: QuiteSupersonicPosted on 2007-12-21 at 08:46:26ID: 20514740

are you sure these are the right drivers for the card?  You've isolated the problem to drivers, so at this point, your options are to contact the vendor to confirm that the one you have is correct, roll them back to a previous version, or try an alternate set of drivers (since the ones you have apparently don't work).

 

by: SysExpertPosted on 2007-12-21 at 11:22:17ID: 20515748

See if you have any restore points you can try to go back to.


I hope this helps !

 

by: SysExpertPosted on 2007-12-21 at 13:36:03ID: 20516526

Thanks, but why only a C.
please see

http://www.experts-exchange.com/help.jsp#hi97


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