I have an Acer laptop that freezes in and out of Windows, and I cannot determine why. When it was first brought to me, I booted and it froze after 5 minutes of moving around the desktop. So here's whay I've done (excuse my lengthy dissertation):
1. Holding down the power button would not shut it down so I had to remove the battery and pull the plug. Then booted to safe mode where I disabled all startups and non-microsoft services. Restarted to normal mode. It froze in two minutes.
2. Booted to AVG recovery disk and scanned for malware. It froze half way through the scan.
3. Booted to MemTest disk and scanned. Completed with no memory errors.
4. Booted to XP disk and ran chkdsk /r. Found and fixed errors. Rebooted. Noticed several recovery files. Computer froze.
5. Tried to boot to my Hitachi Diagnostic disk to test HDD but it always locked up trying to do so. Not convinced it isn't the disk in this case but decided to bring out the big guns. Booted to my Microscope 2005 CD and ran IDE and fixed disk tests (excluding write tests). No errors.
6. Since the hdd seemed ok but several errors had been found, I decided to make a backup of the drive, then wipe it, write zeros to it, and reinstall windows. Froze 3 times during the install, but finally made it to the desktop. Froze within minutes.
7. Went back to Microscope tests and ran full diagnostic, testing everything from mobo to memory, graphic card, etc. After several hours it wanted input for vid tests. It asks for color, etc. Every answer I gave, it said was wrong, then it went berserk, opening tests, becoming very slow when I tried responding with the keyboard, opening tmenus without input from me, etc. So I had to shut it down but before doing so noticed one error flash by re. extended memory error.
8. I rebooted to Microscope again and ran just the memory tests. Passed all. Ran just the video tests again. Passed all.
9. I'm stuck. Where should I go from here?
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