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7.2

computer keeps rebooting.

Asked by nader911t in PC Laptops, Windows XP Operating System

I am a network admin. My network has 300 PCs , 60 of which are HP laptops (Compaq 6510b).   the last week 2 users brought me their laptops  saying that windows XP keeps rebooting.
One of them boots all the way to the login screen but restarts after the users input his credentials, the other restart half way through booting even in safe mood. It does that after a blue screen flashes.
I am not sure what to do to fix these problems.
[+][-]04/15/08 10:57 PM, ID: 21365082Accepted Solution

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About this solution

Zones: PC Laptops, Windows XP Operating System
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Solution Provided By: SheharyaarSaahil
Participating Experts: 2
Solution Grade: B
 
[+][-]04/15/08 10:22 PM, ID: 21364990Expert Comment

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[+][-]04/15/08 10:26 PM, ID: 21365001Expert Comment

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[+][-]04/15/08 10:47 PM, ID: 21365051Author Comment

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[+][-]04/15/08 11:57 PM, ID: 21365336Author Comment

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[+][-]04/15/08 11:59 PM, ID: 21365339Expert Comment

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[+][-]04/16/08 01:13 AM, ID: 21365691Author Comment

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