Question

System freezes when moved. What can cause this?

Asked by: pgrady54

Sony Vaio Model TX1HP/W freezes when moved.  System boots ok and works fine if the system is kept still. However if I move the notebook the system freezes. Can you help?

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Asked On
2008-05-25 at 05:10:28ID23431159
Tags

Sony

,

Notebook

,

VAIO TX1HP/W

Topics

PC Laptops

,

General Laptop

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3
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Comments
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Answers

 

by: ridPosted on 2008-05-25 at 05:15:13ID: 21642235

This is very likely a physical (hardware) problem; a bad connector or circuit board inside the unit. I can only suggest you remove and re-seat anything that can be removed and see if that helps. By all means, back up your data before you do this, if the machine should decide to pack it in for good. If it is under warranty, have it replaced!
/RID

 

by: kiolqcPosted on 2008-05-25 at 05:26:36ID: 21642278

I had this problem a couple of times, it seems to happen only when I am unplugged and working on battery.

Is your notebook freeze when it is connected.

 

by: AuriclusPosted on 2008-05-29 at 10:38:07ID: 21671418

Eureka...

This is related to the G-Sensor utility provided by Sony, which is a monitoring utility the protects the hard drive from falls or from sudden jolts.  Those types of things could cause the hard-drive heads to crash into the disk platters, causing failure for your drive.

It seems that you G-Shock is performing over-zealously, so it's time to turn it down (or off).

To do so, go to the Vaio Central tool, and select "Hard Drive Protection Settings" and there will be an option to adjust the sensitivity.  Try the "low" setting and see if that helps.  There may be an option there to turn it off completely, but I don't have a Vaio and information on the internet is scarce.  However, I did find this article in a forum which talks about the exact issue you are having:

I had experienced the "freeze up" described in the article twice, but both times was while on the road (someone else was driving) and I had tried to exit the Cingular Connection Manager, but it just wouldn't do so. The article above is interesting in that two of the comments were from people that had done the 60Gb upgrade. Though my two freeze-ups were with the stock, 30Gb drive, its possible the system is failing to recover from the HDD active protection system. I made an adjustment to this a while ago and haven't had any freeze ups since... go to the VAIO Central link off the Start menu. Click the System Information tab, then expand Security, then Hard Drive Protection Settings, then click the Open button. The default setting was to "Mid" but since I use my UX in the car a lot (and sometimes my truck which is quite a rough ride), I set mine to Low. Since then, it hasn't frozen up yet.

Best of luck.

Auriclus

20120131-EE-VQP-002

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