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06.17.2008 at 02:06PM PDT, ID: 23493288
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8.7

Laptop will not recognize battery

Asked by Philonator in PC Laptops, Miscellaneous Hardware, Windows XP Operating System

Tags: , , ,

I went to upgrade this dell's bios and in order to do it you need the power cord and battery installed at 100% to upgrade the bios.  I can't upgrade because the laptop does not see the battery?  Anyone have an idea on how to fix this?

-I just deleted all partitions and installed a fresh copy of xp sp2 and updated it with all required updates, less the bios, and less SP3
-The battery is installed and charged.  If you pull the plug it works on battery. Reseating/remounting and rebooting in any one of these combinations does not fix the problem.
-Quickset is installed
-All drivers were installed from Dell and in the correct order, all perfect
-Dell Latitide D520 service tag 1r6v2b1Start Free Trial
[+][-]06.17.2008 at 02:41PM PDT, ID: 21807742

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[+][-]06.17.2008 at 02:49PM PDT, ID: 21807786

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[+][-]06.17.2008 at 02:57PM PDT, ID: 21807827

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[+][-]06.18.2008 at 06:39AM PDT, ID: 21812700

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[+][-]06.18.2008 at 11:24AM PDT, ID: 21815576

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[+][-]06.18.2008 at 04:25PM PDT, ID: 21818122

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[+][-]06.19.2008 at 06:16AM PDT, ID: 21821801

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[+][-]06.19.2008 at 06:20AM PDT, ID: 21821828

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[+][-]06.19.2008 at 06:42AM PDT, ID: 21822019

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About this solution

Zones: PC Laptops, Miscellaneous Hardware, Windows XP Operating System
Tags: Dell, Dell Quickset, Dell, Latitide D520
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Solution Provided By: Jamsb
Participating Experts: 2
Solution Grade: A
 
 
[+][-]06.19.2008 at 07:01AM PDT, ID: 21822195

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[+][-]06.19.2008 at 07:04AM PDT, ID: 21822222

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