Question

Sony Vaio Visual Communication Camera (Motion Eye) Driver

Asked by: CharnwoodIT

I have recently purchased a Sony Vaio VGN-Z11WN laptop.  I downgraded it to XP.  The motion eye camera does not work.  In device manager it shows a yellow ! next to Sony Visual Communiction Camera under imaging devices.  I have downloaded the driver package from Sony and install still the same.

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Asked On
2008-09-08 at 03:58:23ID23711594
Topic

PC Laptops

Participating Experts
1
Points
500
Comments
8

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Answers

 

by: sparkmakerPosted on 2008-09-08 at 08:33:02ID: 22418397

Go to this page and scroll down and click  the proceed button, then on the next page scroll down to click the accept button.
This will take you to the individual driver download page. These are for the asian VGN-Z1 models but are virtually the same as yours.
On the third page scroll down to number 18 in the list and download the camera.exe file and follow the instructions to install.

Here is a comment from Sony concerning XP downgrades and some of the things that won't work when running XP.
"Please note that when installing either of the Windows XP versions, users may no longer have access to some preinstalled software or will not be able to use some of preinstalled functions.
Below are the functions that are confirmed to be unusable once users downgrade to Windows XP on VGN-Z1 Series:
1. HDD Protection function cannot be used
2. Fn+F9/Fn+F10 function cannot be used.
3. HDMI function maybe cannot be used.
4. RAID function cannot be used.
5. When switching the graphics mode such as from Speed mode to STAMINA mode the system will not prompt to restart the unit. Please restart the unit manually immediately."

 

by: sparkmakerPosted on 2008-09-08 at 08:34:02ID: 22418407

 

by: CharnwoodITPosted on 2008-09-08 at 08:43:55ID: 22418522

Thanks for the information. Just tried installing camera.exe as above. Still the same problem. Please see attached file for further info

 

by: sparkmakerPosted on 2008-09-08 at 09:02:00ID: 22418710

Are there any other components marked in device manager under the USB roots.
Have you installed the chipset drivers?

 

by: CharnwoodITPosted on 2008-09-08 at 09:11:19ID: 22418825

We downloaded the full driver package from the sony website and followed the instructions (order of install etc). We have installed all the chipset drivers. Please see attached a screen shot of the USB roots

 

by: sparkmakerPosted on 2008-09-08 at 09:35:08ID: 22419061

There seems to be something missing that allows the driver to initialize. Are all of the utilities installed?
You may want to download the vista utility pack and try those as some are compatible with XP. Then try the camera driver.

 

by: CharnwoodITPosted on 2008-09-09 at 03:26:40ID: 22425761

Thank you for your help.  Ended up reinstalling windows and running through the setup on the Asia website you pointed out to us.

 

by: sparkmakerPosted on 2008-09-09 at 05:25:07ID: 22426635

Glad to help.

20120131-EE-VQP-002

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