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6.8

DVD-RW driver error code 39

Asked by wcoil in PC Laptops

Tags: HP, Pavilion, zv6000, HL-DT-ST DVD-RW GCA-4080N

Hello all,
I'm a PC hardward tech and I have run into a real problem. One of the PC's that has come in for repair is having an issue w/ the DVD-RW drive.
Here's the PC's specs:
WinXP SP3
512MB of RAM
AMD Athlon 997MHZ
If you go into the Device Manager there is a yellow exclamation point next to the following:
HL-DT-ST DVD-RW GCA-4080N
and the properties states error code 39
At this point I've done the following:
I've uninstalled the driver and rebooted and allowed windows to reinstall the driver
I've ran a registry editor fix from microsoft telling me to delete the Upper Filters and Lower Filters and rebooted
I've tried a vb script straight from HP tech support named xp_cd_fix
None of the options have helped me out. Is there a way that I can test the Drive to make sure it is functioning? Or is my next step attempting a clean wipe of the HD and reinstall WinXP?
Please help!

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DVD-RW driver error code 39

Asked by wcoil in PC Laptops

Tags: HP, Pavilion, zv6000, HL-DT-ST DVD-RW GCA-4080N

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