Hi, are there any more solutions to this problem of the MS50SA crashing?
I'm experiencing same symptoms where the notebook will freeze, crash, restart, at random. After the lock up, i have to hold the power button to turn it off, then unplug the battery before it will even post (start up) again. Sometimes when it crashes, the screen is full of artifacts, (like the graphic card was faulty), sometimes the screen just doesn't change.
None of the keys work, (caps, numLock, Ctr + Alt + Del) But the CD drive will eject, and when pushed back in, the HDD light comes on...
Things i have tried which haven't helped:
- Replaced motherboard (Asus repair center did this)
- Upgraded bios to version 2.04
- Upgraded all drivers (including VGA using the ATI mobility modder)
- Run memtest a bunch of times, (even left it run overnight)
- Replaced ram with same specification (Corsair)
- Run checkdisk looking for bad sectors.
- Installed new version of Intel Matrix Storage Manager and removed registry keys.
- Tried running with 1 stick of ram
- Tried running off battery
- Tried running with no battery.
- No external screens mice, network cables, (anything) plugged in.
- Run in an airconditioned environment. (overheating wouldn't be the issue then)
- Formatted using ASUS recovery CD.
There are no events in windows log,,, (apart from, "The system stopped unexpectedly"). I do not think this is a driver/software issue, because the system will crash at random,.. including while i'm running memtest, or in the BIOS, during windows startup, before logon, after logon, after hours of being on, or (most commonly now) after minutes of being turned on. When there's no load on the CPU, or nothing happening... it just seems random.
I'm the IT manager for a medium sized business, so i'm approaching this with a few years experience in trouble shooting broken equipment... and i've never been so stumped with a piece of hardware.
I'm about to call Asus now, but i suspect they will have me send it back,.. then return it in 2 weeks with nothing changed. (as people in other forum threads have said)... I'm at my wits end, and now have a 6 month old $2,000 notebook that's completely useless....
Is any one else still struggling with this issue? or have any other ideas?
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>> then return it in 2 weeks with nothing changed. << put somewhere a small mark, then you can verify it
does it freeze, crash anywhere? on different locations?
Was the cpu swapped ?
you can also run a temperature monitor : http://www.almico.com/spee
(may overheat even in airconditioned room)
Thanks for the suggestions guys.
What you are saying does make sense. It also fits in with the fact that this crashing problem started around the beginning of summer (I'm in Australia)
I'm running Asus Probe (thanks jamietoner), as well as speedFan and CPUID Hardware monitor.
My system has been running ok since a few hrs after my first post, but i'll keep this software running and wait for the next crash.
I've been running all of the temperature monitors for the last week, when the crashing started again.
There doesn't appear to be any overheating issues. The core2 duo is running around 40 - 45 degrees Celcius. (105 F) And the GPU (Ati Raedon HD3650) runs quite hot at around 50 - 55 degrees celcius (127F) But have had it hotter than this and still stable.
I haven't installed any windows updates since previous post, and nothing else on the system has changed. It's worth noting tho that the first crash occured a few minutes after running off battery, and the screen turned into artifacts, (like when GPU overheats or has issues) Then continued to crash while plugged in :-( Sometimes it still crashes without any artifacts....
I'm really beggining to think it is a video card issue.,. but don't know if it's hardware problem, or driver issue. I've tried a few different drivers, and currently running latest drivers with ATI mobility modder.
Any other suggestions?
I've tried running it on battery only, and tried running with AC adapter and No battery. Doesn't really make any difference..
It's a strange behaviour... because it will work for days or sometimes up to a week... then just seems to crap out and fail constantly for about a day. i.e.... wont stay on for more than a few minutes without crashing.
Originally i replaced the RAM because one of the 2 sticks it came with was faulty. So, i purchased Corsair PC2-5300 (333Mhz)... exactly same specification ram (I've checked with CPUZ)
but at the moment, i'm running the single working stick of the original ram (2G working notebook has to be better than 4G broken one)
I'll see how it goes... but do you think there could be some kind of incompatability with the brand of RAM (corsair)... i thought maybe the video card doesn't like it, as the Vid card steals some of the RAM for its use. ???
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by: jamietonerPosted on 2009-01-20 at 18:37:25ID: 23426438
Looks a lot like an overheating issue, even though it's in a AC'd environment if a heatsink is loose or plugged the system will overheat. Use the Asus probe software to monitor the systems temperatures.
http://support.asus.com/do