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9.1

Gateway MX6440 Laptop overheating

Asked by alanlsilverman in PC Laptops, Computer Fans and Cooling

My client brought in his daughter's 3-4 year old gateway laptop.  It had various problems.  The first and most serious was the fact that the hard drive couldn't be accessed. I took it out, attached it to a desktop via USB and after running a very long chkdsk was able to grab her documents off it.  

Then I put it back in the laptop but it wouldn't boot.  It started and then would immediately shut down.  That usually indicates overheating and in fact when I put it on end and shot a floor fan at the bottom I could boot it successfully and it would stay up.  I tried an inland pro notebook cooling pad but that didn't seem to do the job. (That was only one test.)  A better laptop fan might or might not take care of that.  

Now I have to advise the customer whether the laptop is worth doing any more work on it.  If it were a desktop and I could just clean it out and/or replace the power supply I would say yes. If I can get by with just a laptop cooler I'd say yes.  If I have to monkey with a new power supply or anything like that, Id say no.  

Is there any cleaning I can do to a laptop to make it run cooler?  Is it worth putting more work into?

Thanks,
Al  
[+][-]06/26/09 01:17 PM, ID: 24724377Accepted Solution

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Zones: PC Laptops, Computer Fans and Cooling
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Solution Provided By: rindi
Participating Experts: 2
Solution Grade: A
 
[+][-]06/26/09 02:10 PM, ID: 24724744Expert Comment

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[+][-]06/26/09 05:00 PM, ID: 24725678Author Comment

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[+][-]06/27/09 01:45 AM, ID: 24726887Expert Comment

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[+][-]06/28/09 08:59 PM, ID: 24733558Author Comment

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[+][-]06/28/09 10:03 PM, ID: 24733723Expert Comment

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[+][-]06/30/09 08:07 PM, ID: 24751324Author Comment

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[+][-]07/01/09 01:00 AM, ID: 24752298Expert Comment

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[+][-]07/01/09 01:01 AM, ID: 24752305Expert Comment

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[+][-]07/01/09 05:54 AM, ID: 24753798Assisted Solution

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[+][-]07/03/09 05:55 AM, ID: 24772012Author Comment

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