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4.6

Dell MediaDirect 3.5 will not exit.

Asked by jarvt in PC Laptops, Windows XP Operating System

Tags: Dell MediaDirect Media Direct XPS M1730 Windows XP

I bought an XPS M1730 with Windows XP Pro installed (and an option to upgrade to Vista - which I'm avoiding if possible).

When I start the computer using the Media Direct button, I can use MediaDirect 3.5 outside of Windows. However, if I choose to exit, nothing happens. I can still browse photos, files, etc but the only way I can get out of MD is to disconnect the laptop from the mains and remove the battery.

I then need to press the MD button to get into Windows (standard Power On brings me into MD), shut down and then power on as normal to "reset" the buttons. I formatted the laptop, installing MD 3.5 followed by XP but the same thing is happening again.

(If I try to run a MD3.5 install in Windows now, I get an error).

Any ideas to solve this would be much appreciated.
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About this solution

Zones: PC Laptops, Windows XP Operating System
Tags: Dell MediaDirect Media Direct XPS M1730 Windows XP
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Solution Provided By: GeekTechLab
Participating Experts: 2
Solution Grade: A
 
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