Question

service tag remover for dell lattitude e4300

Asked by: masterkilla

I need to remove the service tag that came with a the laptop I bought off ebay. It has a rude word in place and I would like to get rid of it if there is a way. Please advise. Thanks!

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Asked On
2009-11-05 at 15:41:00ID24876562
Topics

PC Laptops

,

General Computer Systems

Participating Experts
5
Points
500
Comments
16

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Answers

 

by: ISoulPosted on 2009-11-05 at 15:48:59ID: 25755400

Where do you see this service tag?

 

by: alphabet26Posted on 2009-11-05 at 15:50:27ID: 25755414

I know DELL has a dos app that you can use to change the service tag, or they might also call it the asset tag.  You could call their support line and ask for it.

 

by: MagicFarmerPosted on 2009-11-05 at 15:53:40ID: 25755440

Alphabet is right - the only way to change the asset tag is to contact them directly and go through an ownership transfer.  

 

by: masterkillaPosted on 2009-11-06 at 03:00:45ID: 25758090

arixsin...the utility requires that I have a floppy drive.Do you know of a cd bootable version?thanks

 

by: alphabet26Posted on 2009-11-06 at 07:12:52ID: 25759769

This should work.  Download this file and rename from .zip to .com and run it in a ms-dos window.

 

by: arixsinPosted on 2009-11-06 at 07:15:46ID: 25759792

alphabet26, no offense, but he already has that.  he doesn't have a floppy. he needs to put that it on a boot cd.

 

by: alphabet26Posted on 2009-11-06 at 07:24:15ID: 25759871

Yup you are correct, I forgot it has to be run from a dos boot.

 

by: masterkillaPosted on 2009-11-06 at 08:00:20ID: 25760255

I made a bootable cd with the .exe file.  boots up in dos but doesnt give me the option to run from the CD drive :( ...therefore i did the following...

I then booted in safe mode with cmd line, ran the exe file, and got the following message window:

utility:dell asset.com w/dkms dos
version A01
for poweredge:430sc
on not applicable

this program contains 1 floppy disk image
this program could not find a floppy drive on this system

EXIT

 

by: alphabet26Posted on 2009-11-06 at 09:15:54ID: 25761012

Try running my com file from the cmd line in safe mode.

 

by: masterkillaPosted on 2009-11-06 at 20:34:07ID: 25764999

i cant even open you file...it comes up as an unknown format.

 

by: arixsinPosted on 2009-11-06 at 21:03:34ID: 25765060

because that EXE is made to create a floppy.

 

by: DanCh99Posted on 2009-11-11 at 06:40:50ID: 25795419

The Dell utility will work from an external USB floppy, just as long as this is active in the BIOS

 

by: masterkillaPosted on 2009-12-04 at 01:19:24ID: 31650801

OK

 

by: DanCh99Posted on 2009-12-04 at 08:12:19ID: 25972978

thanks for the points, but seeing as I answered the query and you had further questions - just a C?

 

by: DanCh99Posted on 2009-12-04 at 08:13:21ID: 25972991

that should be "NO further questions"...

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