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5.4

problems with DVD/CDRW drive

Asked by guidway in General Laptop

Tags: qsi, sbw242b, driver

Hey everyone,

I just recently bought a QSI SBW 242B DVD/CDRW (24x-10x-24x-8x) drive for my Dell Inspiron 2500 laptop. I have had nothing but problems with the drive since I bought it.

Some info about my system (in case it helps)
Processor: Intel Celeron 900mhz
Memory: 256MB
Hard Drive: 60GB

To begin with...

The drive will not burn any disc completely. It randomly gets to different locations of burning before it crashes with buffer underrun errors (although I do have the option set for the burner to "prevent buffer underrun". I have tried the following:

   1.) I used different brands of CD-R media (Memorex (1-52x speed), Fujifilm (1-16x), Verbatim Data Life Plus(not sure what the speed are on these).

   2.) I tried burning a CD-RW (Memorex I think) and I got the same error.

   3.) I tried burning at different recorder speed (4x [lowest supported] up to 24x) and that was no help.

   4.) I disabled all Antivirus/Firewall/CD writer software, and all other background applications that would possible affect it burning.

   5.) I have been trying to burn it with Easy CD Creator 6 (latest version with updates), although I have also tried using the Burn4Free freeware application off the internet and I think I even tried the built-in windows burning capability that exists in Windows XP.

It does read DVD/CDR/CDRW disc ok, but will not write to them. I am believing that there may be a firmware/driver update from the manufacturer that might fix my problems (there is information on the internet for the SBW 241 drive, but I can't find it for the SBW242B drive and I doubt I could apply that firmware update to my drive), however it appears the company either went bankrupt or their website is just down (their website is supposed to be www.qsinc.com.tw I think). Windows recognized the drive instantly and installed its built-in driver with no problems.

Here is more information about the drive itself (the same place I purchased it): http://www.bananapc.com/products/productInfo.aspx?category_id=1209&product_id=12185

I'm starting to wonder if I just bought a lemon... Please help me get this thing working or confirm if it is defective or just a piece of junk for a drive. I will provide as much information as I can. thanks for any help!
 
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Zone: General Laptop
Tags: qsi, sbw242b, driver
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Solution Provided By: bobo_tech
Participating Experts: 2
Solution Grade: A
 
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