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8.0

Verizon PC5740 and Dell Laptop

Asked by triciadudding in General Laptop

Tags: pc5740, verizon, drivers

The below post was made some time ago.  It to me was really never resolved.  I have tried all the suggestions before, but to no avail.  I've even updated my bios.  Can someone HELP ME?????

Thanks,
Tricia







I have installed the drivers correctly; in fact, I went through it with a Verizon tech several times.

With my laptop, a Dell Inspiron 6000 running XP Home, after inserting the card, XP finds a bunch of USB devices (two NEC PCI to USB Open Host Controllers and several USB Root Hubs, all seen in USB controllers in device manager), even though it is a PCMCIA card (I'm guessing it's USB internally). However, the actual modem hardware doesn't show up (it did on the other machine I tried it on). Verizon said there could be something wrong with my laptop's hardware, but I ran a full diagnostics and everything came up OK. I tried disabling all startup stuff with msconfig, which did not help.

After installing the card's drivers and inserting the card, I get a popup which says "USB Device Not Recognized - One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message."

Clicking the message does nothing useful.

I installed the card on another Dell laptop (this one was a Dell Inspiron 700m, also running XP home) where it worked fine, and I was able to use BroadbandAccess.
 
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[+][-]02/15/07 11:22 PM, ID: 18546670Accepted Solution

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Zone: General Laptop
Tags: pc5740, verizon, drivers
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Solution Provided By: PCBONEZ
Participating Experts: 3
Solution Grade: A
 
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