Client brought in HP laptop that had been with her husband in Iraq desert for two years. Unbelieveable amount of sand inside. Sand had worked its way into slots that hold keyboard in place, and the grit just destroyed the tight fit, as well as the way other components fit. I advised replacing.
Now she's taking me to small claims court for $2300 because her laptop sound is not working.
I need an article to take to court explaining how the desert can destroy a laptop, without a tech even touching it.
Thanks again.
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