Question

Audio keeps going out

Asked by: jorbroni

In my Dell Latitude E6500 laptop, the sound keeps randomly going out. Nothing with sound can play. It seems like the only thing that fixes this is rebooting. There is no pattern at all.


ANyone have any ideas?

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Asked On
2009-08-10 at 14:08:43ID24641351
Tags

hardware

Topic

General Laptop

Participating Experts
2
Points
500
Comments
5

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Answers

 

by: TK-77Posted on 2009-08-10 at 14:15:44ID: 25064145

Does the sound work "ok" with headsets? Have you updated to the latest audio drivers? A little more info would be helpful. : )

TK

 

by: btpringlePosted on 2009-08-10 at 15:37:50ID: 25064761

I have had a few of these computer that have had audio problems where the sound didn't actually go "out", but instead was just so quiet that you could barely hear it.

The problem was a defective speaker.  Dell used a metal (foil) speaker attached to a foam surround that would blow very easily.  The speaker would actually push out of the surround.  

They had a correction for the speaker.  They made a new speaker out of plastic that is fused to the surround.  You can find them on eBay fairly easy.  You can find instructions online on how to remove/replace the speakers.  If you do not feel comfortable doing this yourself, buy the speaker and then take the computer and the speaker to a local computer shop.

 

by: btpringlePosted on 2009-09-16 at 13:46:41ID: 25349946

jorbroni,

Instead of just deleting this question, it would be beneficial to post the resolution to the problem.  That way, anyone else having this same problem will be able to search for and find the solution to their problem, too.  

If you do not want to assign points to anyone, post the answer as a comment and then accept your comment as the answer.

What did you do to resolve the issue?

Thanks,
Brian

 

by: jorbroniPosted on 2009-09-17 at 09:17:07ID: 31613932


Overlook your reply at first. Soory about that.

 

by: jorbroniPosted on 2009-09-17 at 09:18:44ID: 25357889



My Apologies all

I just reinstalled my Audio Drivers and the problem hasn't reoccurred since.

20120131-EE-VQP-002

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