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02/25/2002 at 06:57PM PST, ID: 20270960
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5.4

Win98 finds modem and installs drivers, software doesnt find it

Asked by sivatop in Miscellaneous Hardware

I have been trying to install a modem by Puretek with no luck and also tried a Winmodem that works fine in my computer but not the one I am trying to install a modem in.

The OS, Win 98, recognizes the new modem and I have used the install CD and update drivers from the internet for the drivers when asked to locate them.  Drivers install fine, no comflicts are listed, and device manager says that the device is working correctly.  However, AOL, modem doctor, and other software on the computer cannot see the modem. The mboard is an old Aristo with 4 PCI and 3 ISA slots.  No onboard modem to disable.  I have checked bios settings and cannot find anything relevant, except to let the OS handle PNP.

Why does the OS recognize the modem, but not software--including the diagnostics tab under "modems" in the control panel?  I need to get this done because the person Im doing it for is getting impatient.  Damn!  Please help.
[+][-]02/25/02 11:57 PM, ID: 6826789

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[+][-]02/26/02 03:51 AM, ID: 6827131

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[+][-]02/26/02 07:25 AM, ID: 6827682

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[+][-]02/27/02 09:17 PM, ID: 6831032

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[+][-]07/15/03 09:17 AM, ID: 8926853

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[+][-]07/15/03 09:22 AM, ID: 8926898

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[+][-]07/15/03 10:35 AM, ID: 8927440

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[+][-]07/15/03 11:42 AM, ID: 8928008

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[+][-]07/15/03 01:57 PM, ID: 8929212

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[+][-]07/15/03 02:39 PM, ID: 8929557

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[+][-]07/26/03 04:52 PM, ID: 9012728

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About this solution

Zone: Miscellaneous Hardware
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Solution Provided By: RotaredoM
Participating Experts: 6
Solution Grade: C
 
 
 
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