Question

Problems with Serial ATA HDD

Asked by: YellowHippy

Hi,
I have a Asus A7N8X, Nforce 2, DELUXE Motherboard and a Seagate 120GB Serial ATA Harddrive.
The problem is that as soon as I try to install Windows it says that I don't have a harddrive intalled.
The Raid-Controller picks it up,though.
Does anyone know if I have to apply changes to my BIOS settings to get a serial ATA HDD to work?


Thanks,

Chris

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2003-04-18 at 06:32:43ID20589250
Tags

ata

,

serial

,

problems

,

hdd

Topics

Miscellaneous Hardware

,

Peripherals

Participating Experts
4
Points
20
Comments
4

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Serial ATA HDD's
    Hi, I have an Intel i865PERL- Hyper Threading motherboard (P-4 3.20 HT Processor) which has two SATA onboard connectors, if I install two SATA drives, will the bios see them as seperate drives such as Master and Slave as with IDE HDD's? I do not wish to use a RAID ARRAY. Al...
  2. RAID 1 array in Asus Motherboard P4C800E
    Quick question: Can two Serial ATA HDDs be installed with a RAID 1 array in Asus P4C800-E Motherboards? If so, are there limits to its built in RAID Controller?
  3. Raid with dual P-ATA
    Hi experts! i have a Asus P4PE-GB.L.R, wich support Raid 0 and 1. i bougth 2 maxtor 120Gb 7200pm 8mb cache to make a raid 0 (the comp will be used for video editing). i enabled that promise controller in the bios and all. the problem is when configuring the raid setup, the p...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: zdkevPosted on 2003-04-18 at 06:51:53ID: 8354024

You need to install the raid controller drivers.  At the beginning of the install, you have the option to install additional drivers by pressing "F6".

zd

 

by: RemcoCatsPosted on 2003-04-18 at 07:18:40ID: 8354174

There are new drivers for the serial ata controller that works on the asus website's try these drivers they work.

RC

 

by: WakeupPosted on 2003-04-18 at 09:35:02ID: 8354854

i second zdkey's response.  

to clarify what he is saying, is this:

When you boot up to Windows 2k or Windows XP via CD, you will see the blue install screen with the white toolbar on the bottom, you should then proceed to hit the F6 key, which will allow for you to use alternative drivers for your SATA, RAID, SCSI, or other devices/controllers etc.

So then you should place the Floppy disk or CD in the drive when requested to do so.  And from there it should pick up the necessary drivers and it lets you choose which ones you want to use.  

If you are doing it with Win9x, or non NTFS OS'....then you should be able to FDISK the drive no problem, and partition and then format the drive and install your OS.

 

by: audiodogPosted on 2003-04-18 at 10:25:40ID: 8355111

Chris,

You have not stated, or at least I did not notice, the operating system you are trying to install.  There are a couple of ways that you can successfully install an operating system on a hard drive for use by a RAID Controller.  You will need the installation CD which came with your motherboard or controller card, or access to the Internet.  If you only have one CD-ROM/RW drive, you might wish to also have a floppy diskette on-hand.

You need to locate the correct RAID Controller driver files on the motherboard's installation CD, or from the manufacturer's website.  If you copy these files onto a floppy diskette, you can make the installation process easier.  Place the floppy so that it is fully seated into the floppy drive.

Enter your BIOS according to the motherboard's owner's manual by pressing Delete at startup or P.O.S.T. (Power-On Self-Test).

You can verify that your hard drive is correctly communicating with the BIOS by entering the MAIN Screen, but only if you are using the on-board IDE Controllers.  Since you specify that you have a RAID Controller installed, an add-in Controller card has it's own BIOS, and the drive information will be in the BIOS which follows the motherboard BIOS' display during the boot process.

Enter the ADVANCED MENU, and set the first boot device as SCSI, the second boot device as the CD-ROM, and the third as floppy.  Then in the option "Boot Other Device" set it to "Enabled".

While still in the BIOS, place the installation CD of the Operating System into the CD-ROM drive.

If you are using any on-board peripheral devices such as ethernet or sound, you need to enter the INTEGRATED PERIPHERALS Section, and enable the devices you wish to operate.  You also need to disable any devices you do not wish to use.

*A SPECIAL NOTE - You can speed up the boot process if you disable all AUTO options by manually setting the transfer rates or detection.  If you do not use the on-board IDE controllers, disabling them and setting the IDE drives as NONE will allow the BIOS to not require a time-out before proceeding with the next test.*

Press F10 to save your changes and exit the BIOS, and you will confirm this by clicking yes or pressing Return at the prompt.  The system will now Restart.

As the system restarts it will first seek the SCSI device to detect both a drive, and the operating system.  Since no OS has been installed, it will proceed to the CD-ROM drive.  You might be asked if you wish to boot from the CD-ROM drive, and press the applicable key according to the screen.

As the installation process for the OS begins, you will view messages along the lower part of the screen, I believe.  It should tell you to press an F key, i.e. F6, if you wish to install any third-party devices/drivers.  Press the correct key, and wait for the next prompt screen.

When asked to provide a location for the driver files, use the browse option if available.  Browse to your floppy drive, and highlight the .inf file.  If this should fail to be recognized by the installer, you need to recreate the floppy diskette with no folders included.  Simply copy all files in the subfolder for your future OS into the floppy, but remember to also include the (OEM)Setup.inf in the primary folder along with your driver files.  If it still fails, simply include any files that the installer cannot locate into the floppy until successful.

Do not remove the floppy diskette because the installer will require the driver files twice.  Once to access the drive to begin the installation, and then to configure the system's hardware.  If the floppy drive is the third boot device, you do not have to worry about the floppy diskette immediately.

Once the drive has been detected by the installer, the drive should be available for partition identification/assignment, formatting, and installation of the operating system.  When the installer reboots, it should reboot to the RAID drive since it is the first boot device, and should now complete the installation of the OS.

IF your on-board IDE Controllers can support your hard drive(s), you can install a single drive as a Primary Master, or Secondary Master if configuring a MIRROR Array.  You then need to install the RAID Controller's driver files after the operating system has been installed, and you can boot into the Graphic User Interface (GUI).  Once the RAID Controller has been recognized by the OS, you shut down the system.

Remove all power including self-powered peripheral devices, and uninstall the drive from the on-board IDE Controller.

Install the drive to the RAID Controller, and the second drive as well if not previously installed.

Power up your system, and enter your RAID BIOS by pressing the appropriate keys, in my case it is Ctrl and F together.

Assign the two drives as a single MIRROR RAID Array,and this is sometimes named, "Security".

The drive with the OS installed is your SOURCE drive, and the remaining drive is your TARGET drive.  Copy the Source drive onto the Target drive through the RAID BIOS, and you will be prompted to reboot after completion.

You should now have a functioning MIRROR Array upon restart.

I honestly can never remember whether 0 or 1 is MIRROR or STRIPE, so I apologize if you are attempting a STRIPE Array.  If you do wish to create a functioning STRIPE, you will need to install the drives to the RAID Controller first.  You then need to assign the type of configuration in byte values.  This is usually by the type of performance, i.e. A/V Server.  You then need to reboot the system for the configuration to take effect.

Unlike a MIRROR Array, the STRIPE Array must already be in existence for the operating system to be correctly installed incrementally throughout both drives.  In the case of a STRIPE Array, the system BIOS must be able to boot into an SCSI device since most PCI Controller Cards are recognized as SCSI devices.  The only time the installer will not be able to detect a properly installed RAID drive is if the installer does not have the correct hardware information to allow it to communicate with the drive through the controller.  The System's BIOS simply allows you to prioritize the boot order of the RAID device, according to the A7N8X owner's manual I downloaded from Asus.  If your Deluxe has an on-board RAID Controller, the system's BIOS will usually allow you to set the RAID Controller as either RAID or ATA-133.  In either case, the installer still requires the correct driver files to allow it to detect the hard drive you wish to install the OS upon.

If you need any further assistance, please do not hesitate to ask.  Audiodog

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...