Question

Monitor card problem "Please Check the Signal Cable"

Asked by: smoothtech

When I go to turn on the computer, the monitor displays the following message: "Please Check the Signal Cable".  Here is what I have done.  I first made sure that the monitor was plugged into the right place in the computer (it is plugged into a monitor card).  I then checked for bent pin and found no problem there.  Next I checked to make sure the monitor card had not come unseated (this computer had just been moved from another state).  The card looked fine to me.  

As I was doing more research into this, I have found that the problem could be the mother board, unseated memory (but I should hear beeps if that was the case), or it could be the CPU chip or a bad monitor card.  I did try and replace the monitor card with two others (one was a PCI slot and the other was a special monitor slot like the one that is already in the computer) that I thought worked (the cards worked  the last time I tried it).  I even tried a PCI monitor card.  But still I get the same message on the computer screen.

I know this means that the monitor is getting nothing from the card.  Is there anyone who has dealt with this problem before and can give me some tips on what I need to do to fix this problem.  I am wary of buying a new monitor card since I tried two different ones and neither worked.  I'm thinking it is another problem....unless there is something else you have to do when installing a new monitor card.  Any ideas?  Thanks.

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2003-10-06 at 08:34:20ID20758347
Tags

check

,

signal

,

cable

,

monitor

,

please

,

Home Theater Wiring

Topics

Home Theater Systems

,

Computer Displays / Monitors

,

Miscellaneous Hardware

Participating Experts
6
Points
100
Comments
11

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. No beeps and no boot...
    I have an AMD k6-2 300, spacewalker motherboard w/ the apollo MVP3 chipset, 64 Mg RAM, Voodoo2 Banshee video card...Recently I attempted to install a CD-R. It installed fine, and was able to do a test copy and that worked fine. I shutdown and rebooted and received no beeps ...
  2. PC Beeps
    When your pc beeps, does it mean ur processor chip is overheated.? What are the reasons why it will overheat? Long beep = what problems? X number of beeps = what problems? hongjun
  3. system does not beep at startup
    I put a new AMD athlon xp 1800 in my soyo dragon KT266 system and tried to start it and it didn't even beep. The fans were going, the mother board light was on, I even tried to put a Duron 1.3 in there and I got the same problem. I took it out and it was pretty warm. I tho...
  4. Mother chip replacement
    Can I buy a new Dell Dimension 3000, and then take it's mother board main chip (processor), and put it on my old Dell Dimension 8200. And put the Dimension 8200 chip onto the Dimension 3000? Is it as simple as taking the chip out and putting the chip in? Then when I turn o...
  5. Video Card setting monitor to sleep mode (not 'no signal…
    HARDWARE INFO CPU: 1.6 GHZ Pentium 4 MOBO: D865PERL ATX Motherboard VIDEO: Radeon 9200 Video Card, PCI, 128MB DDR OS: Windows XP MONITOR: Dell 17", 60 Hz refresh rate A reoccuring problem I seem to be having very often, almost every time I replace a video card. The seco...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: wdr503Posted on 2003-10-06 at 10:15:04ID: 9499490

Alrighty now, you said that the computer has recently crossed state lines.

Make sure that the computer is getting power, do the lights on the front come on? Do you hear the fans running inside the computer.

If this is good and still nothing, then you will need to go back into the computer and remove and reinstall all  pci cards, agp card(video), all memory sticks, and the cpu itself( be very, very careful on this one). Make sure all the case fans and cpu fans are plugged in and working.

Try all this then let us know what happens.

Bill

 

by: wdr503Posted on 2003-10-06 at 10:16:01ID: 9499496

One other note, make sure that the monitor cable is connected and tight on the back of the monitor.

 

by: altman80Posted on 2003-10-06 at 10:48:12ID: 9499725

Do you have an onboard video controller built into the motherboard.  If so this could be overriding any video card that you put in there.

 

by: dxf224Posted on 2003-10-06 at 12:58:15ID: 9500671

1)have you tried swapping with another monitor, or plugged this monitor into a different system?  
(Thinking cabling problems)



 

by: SnowguyPosted on 2003-10-06 at 14:25:52ID: 9501299

The fans run on 12v the power supply has 3 voltages 12v 5v and 3.3v. If you loose the 5v or 3.3v it can still act as if it is powering up.  What happens is you don't get power to ram vga or cpu. this is why when the PSU dies or is weak you usually don't get any post warning beeps or video.

limited simple test.
http://peripherals.about.com/cs/buildyourpc/ht/htpcpowerdiag.htm

 Power supply tester. Cost = $15.00

http://www.dealsonic.com/anatxposuter.html

This is how I check a no post pc with out bios beeps. Remove All unnecessary hardware. But Cpu RAM and video card.  Verify power supply is working (very important step).  Verify System speaker is properly attached.
If no go and no beeps replace cpu with a known to work cpu or test on known working system
If no go and no beeps replace motherboard.
By now you should  get POST or a warning beep of some type.
Be it ram or video.

 

by: smoothtechPosted on 2003-10-06 at 21:25:15ID: 9503188

Ok.....here is what I know after doing as wdr503 suggested.  I made sure everything was plugged in and I still get the same response from the monitor.  What I know for sure is this:  I know the original monitor card from the computer works.  I tested it with another computer.  

Also, the CPU fan on the motherboard works and there is a red light that comes on when I power on the computer (the power supply fan also works)....so power is getting to the motherboard.  The only thing this leaves me is that the slots the cards go into are what is causing the problem.  Just to make sure of this, I have a PCI monitor card that I know works.  When I tried this PCI monitor card the first time in the computer having the monitor problem....I only tested it in one of the PCI slots.  I am going to try it in the other 3 and see if I get the same response.  

Would it be possible that all the slots on the motherboard would not work because its old or had a dust problem or something else liek that but the motherboard still gets power?  I don't really know if all the card slots are linked and if one goes bad they all go bad....or if they are somewhat independent of each other.  Any ideas?  Am I on the right track?  Thanks for all the help!

 

by: wdr503Posted on 2003-10-06 at 21:36:41ID: 9503230

Its probably not the pci slots.
I would tend to think memory or the cpu.

If you can, test a known good memory stick of the same configuration.
Cpu too if you have access to one.

 

by: GriffonPosted on 2003-10-07 at 06:12:37ID: 9505395

Did you try testing the monitor itself on another computer?
It might well  be that there is something that you cannot see wrong with the cable or that the monitor itself has gone duff.

This happens fairly often and since monitor prices are now fairly low it should not be too much of a problem to replace.

Griffon.

 

by: SnowguyPosted on 2003-10-07 at 07:01:54ID: 9505744

>>>"Also, the CPU fan on the motherboard works and there is a red light that comes on when I power on the computer (the power supply fan also works)....so power is getting to the motherboard."

You could still have a bad POWER SUPPLY. You will not know if it is good until you test it. Or use a known to work PSU.

The fans run on 12v the power supply has 3 voltages 12v 5v and 3.3v. If you loose the 5v or 3.3v it can still act as if it is powering up.  What happens is you don't get power to ram vga or cpu. this is why when the PSU dies or is weak you usually don't get any post warning beeps or video.



 

by: CallandorPosted on 2003-10-07 at 07:26:51ID: 9505983

By all means, try another cable.  It's not too difficult to break one of those small wires or connectors if it was moved around a lot.

 

by: smoothtechPosted on 2003-10-24 at 10:10:51ID: 9615636

I gave the points to SnowGuy because the power supply was part of the problem, the other was a bad motherboard.  Thanks for all your help!

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...