ATAPI Event ID 9 The device, \Device\Ide\IdePort0, did not respond within the timeout period.
Hi, having problems with Packard Bell PC.
It freezes frequently and comes up with Event ID 9, 11 and 51 all indicating Atapi errors and timeouts while trying to contact the hard drive.
Its intermittent and sometimes works ok for a while.
It got so bad the other day that the machine would not boot and the windows/system folder got corrupted.
Ended up doing a complete reinstall of Windows XP Professional (a different version than was already pre-installed before the blow up)
Loaded all the Microsoft updates and latest versions of the drivers and the error message is starting to appear again in Event log.
Last time it seemed to progressively get worse before not booting up at all so looks like the same is going to happen again.
Packard Bell don't think its the Hard drive as all drive tests were OK.
AMD Athlon 2800+
Radeon 9200
Western Digital HD
Toshiba DVD
Any suggestions?
thanks
alan
It freezes frequently and comes up with Event ID 9, 11 and 51 all indicating Atapi errors and timeouts while trying to contact the hard drive.
Its intermittent and sometimes works ok for a while.
It got so bad the other day that the machine would not boot and the windows/system folder got corrupted.
Ended up doing a complete reinstall of Windows XP Professional (a different version than was already pre-installed before the blow up)
Loaded all the Microsoft updates and latest versions of the drivers and the error message is starting to appear again in Event log.
Last time it seemed to progressively get worse before not booting up at all so looks like the same is going to happen again.
Packard Bell don't think its the Hard drive as all drive tests were OK.
AMD Athlon 2800+
Radeon 9200
Western Digital HD
Toshiba DVD
Any suggestions?
thanks
alan
Information About Event ID 51
http://support.microsoft.com/default.aspx?scid=kb;en-us;244780
http://support.microsoft.com/default.aspx?scid=kb;en-us;244780
In light of the above Id suspect either the memory or the Hard Drive itself!
Run through these
Test your Memory Modules
Memtest86 - A Stand-alone Memory Diagnostic
Memtest86 is thorough, stand alone memory test for x86 architecture computers. BIOS based memory tests are only a quick check and often miss many of the failures that are detected by Memtest86.
http://www.memtest86.com/
***********OR**********
DocMemory Diagnostic
DocMemory diagnostic software can be installed on a single self-booting floppy disk, making it independent of any operating system.
http://www.simmtester.com/page/products/doc/docfeat.asp
Hard Drive Diagnostics
*****Vendor Specific Support/Diagnostics*****
Western Digital http://support.wdc.com/download/
try some generic drive testers
*****FREE*****
ZDU http://www.webattack.com/get/zdu.shtml
Zdu is a diagnostic utility for disks & directories. It comes as a GUI version as well as a commandline only version (both included).
AIDA http://www.webattack.com/get/aida32.shtml
An easy to use report wizard allows you to create detailed reports in the format of your choice
*****TRIALWARE*****
DiskChecker http://www.webattack.com/get/diskchecker.shtml
Disk Checker is a disk diagnostics, repair and disk image tool for FAT and NTFS.
Drive Health http://www.webattack.com/get/drivehealth.gif.shtml
Drive Health helps you to estimate your hard disks life resource. It allows you to predict possible hard drive failure
Run through these
Test your Memory Modules
Memtest86 - A Stand-alone Memory Diagnostic
Memtest86 is thorough, stand alone memory test for x86 architecture computers. BIOS based memory tests are only a quick check and often miss many of the failures that are detected by Memtest86.
http://www.memtest86.com/
***********OR**********
DocMemory Diagnostic
DocMemory diagnostic software can be installed on a single self-booting floppy disk, making it independent of any operating system.
http://www.simmtester.com/page/products/doc/docfeat.asp
Hard Drive Diagnostics
*****Vendor Specific Support/Diagnostics*****
Western Digital http://support.wdc.com/download/
try some generic drive testers
*****FREE*****
ZDU http://www.webattack.com/get/zdu.shtml
Zdu is a diagnostic utility for disks & directories. It comes as a GUI version as well as a commandline only version (both included).
AIDA http://www.webattack.com/get/aida32.shtml
An easy to use report wizard allows you to create detailed reports in the format of your choice
*****TRIALWARE*****
DiskChecker http://www.webattack.com/get/diskchecker.shtml
Disk Checker is a disk diagnostics, repair and disk image tool for FAT and NTFS.
Drive Health http://www.webattack.com/get/drivehealth.gif.shtml
Drive Health helps you to estimate your hard disks life resource. It allows you to predict possible hard drive failure
Uninstall the DVD drive and try booting without it, does the problem continue...this will eliminate the DVD drives as the source of the errors. T
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The problem is a bad solder point on the drive controller portion of the hard drive. Leads to irregular failure and slowness. Replace the drive.
http://support.microsoft.com/default.aspx?scid=kb;en-us;314093