[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

6.6

Kenwood CD-ROM UCR-412 52x no longer working!

Asked by DeannaRV in Miscellaneous Hardware

Tags: cd, error, player

In my husband's computer running Win98 SE, I have installed a Kenwood 52x CD-ROM.  I bought it used a few years back and it's always run just fine.

Lately it has started acting up, not playing audio tracks properly (using WinAmp), and causing Explorer to crash.  He is, naturally, greatly upset by this, so I thought perhaps I could fix whatever ailed it.

First I uninstalled WinAmp, thinking that was the cause, somehow.  It apparently wasn't.  I tried playing my CDs with Windows CD Player, but it kept freezing and unfreezing during playback.

Then I went to DriverGuide and downloaded a firmware update for the UCR-412.  I installed that from DOS.  Nothing appeared to change, but when I restarted the PC, I couldn't get the CD-ROM to play at all.  The drive (F:) was visible in Explorer, and noted correctly in Device Mangler, but I received the "device not ready" error message each time I clicked on F: drive.

Uh-oh.  Not a good sign.

Not wanting to declare defeat just yet, I found another file from DriverGuide for the 52x and installed that.  This file put some changes in my config.sys and autoexec.bat files in the hopes that that might help.  The lines added to the config.sys say
device=cdrom\kwdcd.sys/d:KWDDRV0/v
  and to the autoexec.bat
cdrom\mscdex/d:KWDRV0/m:10.

Well, the CD-ROM is still not working.  Do I declare it officially dead, or is there something else I can try, a diagnostic utility of some kind, to see if this drive still has something left to it?

Thanks for any and all help!

Deanna   ;-)



[+][-]03/11/04 03:08 PM, ID: 10576468Assisted Solution

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 30-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]03/11/04 04:41 PM, ID: 10577015Assisted Solution

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 30-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]03/11/04 04:41 PM, ID: 10577016Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zone: Miscellaneous Hardware
Tags: cd, error, player
Sign Up Now!
Solution Provided By: Auriclus
Participating Experts: 7
Solution Grade: A
 
[+][-]03/11/04 06:45 PM, ID: 10577588Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]03/11/04 06:50 PM, ID: 10577607Assisted Solution

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 30-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]03/11/04 06:50 PM, ID: 10577610Assisted Solution

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 30-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]03/11/04 06:59 PM, ID: 10577646Assisted Solution

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 30-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]03/11/04 08:30 PM, ID: 10578013Assisted Solution

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 30-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]03/11/04 08:33 PM, ID: 10578025Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]03/11/04 08:45 PM, ID: 10578069Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]03/13/04 10:59 AM, ID: 10588784Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]03/13/04 11:07 AM, ID: 10588812Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]03/14/04 10:52 AM, ID: 10592920Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]03/15/04 09:50 PM, ID: 10603651Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
 
Loading Advertisement...
20091111-EE-VQP-89