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10.24.2004 at 02:02PM PDT, ID: 21180656
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8.6

External Harddrive Failure - Power Adaptor

Asked by aprillougheed in Miscellaneous Hardware, Hardware Components

Tags: ,

I have a SimpleTech SimpleDrive Hi-Speed USB External Hard Drive (Version 1.1).  
Product Name:  SimpleDrive
Model Number : 9000-40479-002
Power:  DC Adaptor 12V 1.5A

I hope I haven't caused it to crash - and thus lost all my data.
 
CURRENT STATUS
I plug in the product using the Power Supply and the USB Cable - my Windows XP computer starts to install, but then I get an error saying "there is a problem with the installation and the drive may not work correctly".  I don't see the drive in "My Computer".  

I've tried to use the drive on two different computers and get the same error on both.
 
The red power light comes on . . . but I don't hear the drive hum- as I used to be able to do.

WHAT I MIGHT HAVE DONE WRONG
 I think I accidently plugged in the wrong power adaptor this morning.  It was a 12 Volt Noika cell phone plug.  

        ???Would plugging in the wrong power adaptor cause the drive to crash???

Maybe I still have the wrong power adaptor - as I have several external hard drives and might have gotten mixed up.
The adaptor I'm using says:
switching adaptor
model sysq1298-1812-W2
Part No sys1298-1812L-C
 
Sure hope you can help me as i have a lot of important files on this external drive.

I've written to the manufacturer, but haven't heard back yet.

April
 
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[+][-]10.24.2004 at 06:40PM PDT, ID: 12396684

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[+][-]10.25.2004 at 03:30AM PDT, ID: 12398746

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[+][-]10.25.2004 at 06:01AM PDT, ID: 12399692

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[+][-]10.25.2004 at 06:02AM PDT, ID: 12399704

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[+][-]10.25.2004 at 06:14AM PDT, ID: 12399791

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About this solution

Zones: Miscellaneous Hardware, Hardware Components
Tags: simpletech, simpledrive
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Solution Provided By: Cyber-Dude
Participating Experts: 3
Solution Grade: A
 
 
[+][-]10.25.2004 at 07:10AM PDT, ID: 12400327

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[+][-]10.25.2004 at 11:08AM PDT, ID: 12402909

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