Question

Graphics card "The device cannot start. (Code 10)."

Asked by: duz

Hi hardware experts!

I am allergic to hardware :) and have an interesting problem to solve on the PC my wife uses.

It is based on a ASUS A7A266 motherboard with a NVIDIA GeForce2 MX 400 graphics card. It is running Windows XP Professional SP2.

Around about the time she installed the SP2 update (but this may be coincidental) the graphics card stopped working.  When I looked in Device Manager there is a yellow "!" icon and in 'Properties' the General tab shows 'Device Status' as "The device cannot start. (Code 10)."

I installed the latest driver from the NVIDIA website (support do not respond to my emails btw) and the result was still the same.  I installed the latest ASUS BIOS from their website (they do not respond to my emails either!) reinstalled the driver and again the problem was still there.

I though it must be the graphics card so I installed an older Matrox Millennium card from another PC together with it's latest driver and the problem was still there. I put the original NVIDIA back in and reinstalled, the problem was still there.

If I uninstall the driver and reinstall everything goes smoothly. When the process is complete but before I restart (as requested by the install program) Device Manager reports 'Device Status' as "The device is working properly." This changes to "The device cannot start. (Code 10)." after a restart.

Any ideas anyone?

- duz

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Asked On
2004-12-03 at 03:53:23ID21229015
Tags

cannot

,

device

,

start

,

10

,

code

Topics

Miscellaneous Hardware

,

Hardware Components

,

Video Cards

Participating Experts
7
Points
500
Comments
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Expert Comment

by: MasterOpPosted on 2004-12-03 at 04:03:59ID: 12735055

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by: BjornEricssonPosted on 2004-12-03 at 05:41:48ID: 12735788

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by: kcarrimPosted on 2004-12-03 at 06:05:30ID: 12736006

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Assisted Solution

by: MadAd1Posted on 2004-12-03 at 10:14:56ID: 12738641

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Expert Comment

by: duzPosted on 2004-12-05 at 12:45:22ID: 12749610

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by: kcarrimPosted on 2004-12-06 at 00:11:06ID: 12751953

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by: MadAd1Posted on 2004-12-06 at 05:35:22ID: 12753772

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by: kcarrimPosted on 2004-12-06 at 05:45:15ID: 12753851

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by: MadAd1Posted on 2004-12-06 at 06:29:03ID: 12754204

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by: MadAd1Posted on 2004-12-06 at 06:29:52ID: 12754212

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by: duzPosted on 2004-12-06 at 06:51:13ID: 12754399

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by: MasterOpPosted on 2004-12-06 at 07:03:46ID: 12754516

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by: kcarrimPosted on 2004-12-06 at 23:08:49ID: 12761388

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by: kcarrimPosted on 2004-12-06 at 23:17:53ID: 12761395

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by: kcarrimPosted on 2004-12-06 at 23:39:35ID: 12761445

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Accepted Solution

by: joostdevriesPosted on 2004-12-09 at 02:09:32ID: 12781395

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by: kcarrimPosted on 2004-12-09 at 04:38:22ID: 12782468

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by: duzPosted on 2004-12-16 at 04:44:23ID: 12839895

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by: kcarrimPosted on 2004-12-17 at 02:08:34ID: 12848889

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by: duzPosted on 2004-12-26 at 22:59:46ID: 12905111

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by: duzPosted on 2005-01-12 at 10:51:24ID: 13027184

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by: kcarrimPosted on 2005-01-13 at 06:00:17ID: 13034007

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by: limbofixPosted on 2005-10-10 at 13:58:25ID: 15055546

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