Question

My video card isn't operating correctly

Asked by: Pedro10384

Why do i keep getting a black screen when i install the drivers for my video card.  Everytime i install the drivers that came with the video card it needs to restart in order to make new drives affective n when it reboots the screen goes black after the windows load up.  The desktop is there, but i can't see it.  I have Windows XP professional with 2- 80GB hard drives, 768MB of PC 2700 RAM.  I also am running a pentium 4 processor with 2.66Ghz.  I have VisionTek XTASY 9600 SE 128MB AGP video card.  I tried reinstalling the drivers, but it keeps happening.  I just reinstalled windows n erased all of the memory, started from scratch, able to run in safe mode or in regular mode with the drivers disabled from safe mode.  Please help.

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Asked On
2005-02-17 at 15:46:28ID21319433
Topics

Miscellaneous Hardware

,

Video Cards

Participating Experts
7
Points
500
Comments
13

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Answers

 

by: sciwriterPosted on 2005-02-17 at 16:18:01ID: 13341307

The drivers are simply defective, or not fully tested on XP.  
Have you tried downloading NEWER drivers from the video card maker's website?
That often does the trick.

I had a simiilar problem with an ASUS NForce$ video driver package.

As long as the system had old drivers from previous installs of (old) driver software versions, it would NEVER work right.

So I got fed up, and did a completely clean install of XP -- nothing in the Windows directory at all.  Then I ONLY used the latest drivers on ASUS's website -- Lo and behold, a totally NEW interface came up that I had been trying to get all along, with dual monitor capability and everything.

Now, no matter how many old driver files I deleted from the existing XP setup, and even if I tried to "cleanse" the system of all the old drivers, this NEW software package would never install correctly.  Only a totally CLEAN XP system would install the new drivers correctly.

I'm not saying you have to wipe your setup clean, just that I had to, to get the new package working right.

Hope that helps

 

by: genius_xpPosted on 2005-02-17 at 16:20:47ID: 13341340

Hi,
Instead of installing the drivers that came with your video card, why dont you download the latest drivers for your video card from the manufacturer's website. In your case i think its ati, so go to www.ati.com and download the latest catalyst driver.  Hopefully it would better support your computers configuration.
Regards,
   genius_xp

 

by: sciwriterPosted on 2005-02-17 at 16:53:29ID: 13341592

" Have you tried downloading NEWER drivers from the video card maker's website?
That often does the trick."  Gosh, did I say that already?

 

by: Big_Al_4000Posted on 2005-02-17 at 18:09:41ID: 13342004

As others havew said try diffrent or newer drivers. Try using driver cleaner 3.3 found here http://www.majorgeeks.com/download.php?det=3214
If that does not help the next thing i would do is try the card in another PC (if possible). If you get the same problem then it is most likely a deffective card. RMA time. If it does work in a different PC then i would back up all you data and then reformat your hard disk then do a fresh install of windows XP.

 

by: felixaux111Posted on 2005-02-17 at 18:46:50ID: 13342216

This must be one of two things.

1. something very bad and timeconsuming :)

2. Do you have or had multiple screens? The graphicscard sends the signal to your wrong monitor plug.

This happens somethimes, and what you have to do, is when you rightclick on the desktop background, you sellect Settings.
Select the tab Settings. Here click on one of the monitors, and set it as default.

 

by: felixaux111Posted on 2005-02-17 at 18:50:13ID: 13342230

This you do in safemode of course...:)

 

by: onedeejPosted on 2005-02-17 at 21:03:27ID: 13342753

OK, fo to http://www.drivercleaner.net and download the latest version of Driver Cleaner, then download this ( http://www2.ati.com/drivers/wxp-w2k-ccc-8-10-050119a-020581c-english.exe ) now, run Driver Cleaner for ATI drivers, after you reboot, install those ATI Drivers that I linked to, when you reboot, all should be well. You are having an issue where someone turned your Gamma, or Contrast\Brightness down in your Video control panel.

 

by: VantimPosted on 2005-02-18 at 03:20:49ID: 13344366

What was the old video card?   Make and model.

 

by: MexicanHeatPosted on 2005-02-19 at 17:12:09ID: 13355825

I'd suggest checking your bios and making sure that it is automatically detecting your card. Occassionally when you have onboard graphics it automatically reverts to that.

 

by: onedeejPosted on 2005-03-19 at 07:09:19ID: 13582139

After a little research, this looks to be the first of a double post...
http://www.experts-exchange.com/Miscellaneous/Q_21319436.html
The accepted answer there was to remove and reinstall the drivers.
I recommend a split between all who recommended this action, as some did so with more detail than others, and that was the previously accepted answer, we were never notified as to what worked, nor which method worked.

20120131-EE-VQP-002

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