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05/04/2005 at 02:07PM PDT, ID: 21413012
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7.2

boot sector is corrupt, can't boot into Safe Mode...help!

Asked by dscanning in Miscellaneous Hardware

Tags: boot, corrupt, directory

I was working on an HP laptop, about a year old, running XP Home. When I got to clients, it wouldn't boot into Windows, or safe mode or last known good configuration. It blue-screened too fast to read it and would immediately reboot into vicious cycle. I put in XP cd and went to Recovery Console. I tried to read C drive but message came up saying: An error occurred during directory enumeration. I typed fixmbr and message said: this computer appears to have a non-standard or invalid master boot record. Fixmbr may damage your partition tables if you proceed. This could cause partitions on the current hard disk to become inaccessible. Client has important address and customer info on hard drive that is not backed up! What to do?
Oh, when I tried to reinstall Windows, message came up saying: The partition is either too full,
damaged, not formatted or formatted with an incompatible file system. Her C drive has NTFS on it.
Is there a fix that I am forgetting? I'm afraid to go any further in that I don't want to lose those files if they are still recoverable? Is there anything else I can try? I am about to tell client to call up a Data Recovery Service, but I know that can be big bucks. I could really use some direction!
Thanks in advance.
Doug
 
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[+][-]05/04/05 02:20 PM, ID: 13930947

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Zone: Miscellaneous Hardware
Tags: boot, corrupt, directory
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Solution Provided By: moh10ly
Participating Experts: 6
Solution Grade: A
 
 
[+][-]05/04/05 05:04 PM, ID: 13931988

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[+][-]05/04/05 06:07 PM, ID: 13932198

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[+][-]05/05/05 04:57 AM, ID: 13934637

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