Question

Cd-rw drive not recognized in Windows

Asked by: smullen0222

The CDRW drive in one of our PowerSpec 6250 PC's doesn't work.

In control panel, it shows up with a yellow exclamation point on it.  

Troubleshooting says that the configuration information in the registry is incompatible or damaged (Code 19).

If I uninstall the device, then re-boot, the system detects it, but it won't work.

I called our Tech Support and they told me to reinstall the operating system.  That's not a great
choice for this PC.

Does anyone know of a good registry cleaner, or another way to solve the problem?

If not, maybe just installing a new drive?

Thanks

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Asked On
2008-04-10 at 15:33:48ID23313622
Tags

Samsung

,

TSSTcorp cdr-/rw SH-R522C

Topics

Miscellaneous Hardware

,

Windows XP Operating System

,

Windows Registry Cleaners

Participating Experts
5
Points
250
Comments
7

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Answers

 

Expert Comment

by: d_mayPosted on 2008-04-10 at 15:57:08ID: 21330111

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by: jcimarronPosted on 2008-04-10 at 16:01:01ID: 21330130

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by: rindiPosted on 2008-04-10 at 16:32:15ID: 21330279

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by: nobusPosted on 2008-04-11 at 01:22:57ID: 21332175

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by: souseranPosted on 2008-04-13 at 12:31:55ID: 21345870

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Expert Comment

by: d_mayPosted on 2008-04-13 at 13:00:30ID: 21345981

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Expert Comment

by: smullen0222Posted on 2008-04-17 at 07:15:57ID: 31447930

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