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04.20.2008 at 08:34AM PDT, ID: 23337785
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9.7

Maxtor One Touch 4 hard drive gives error message 'The device is not ready" after working for several months

Asked by thesurfer31 in Miscellaneous Hardware, Computer Hard Drives

Tags: , , , , ,

I installed a Maxtor One Touch 4 on my laptop after I had installed Vista Ultimate on Dell Inspirion 9300 in the USA and it worked just fine for several months.  I had even taken it home to Sweden 2 months ago and attached it to my son's pc and downloaded movies to it and took the Maxtor back to the USA.  I came home to Sweden yesterday and tried to use it today but now my Maxtor doesn't work.  Here are the details.

In Computer Management/Storage/Disk Management at the bottom of that window (where it shows the partitions) I see the following;
Disk 0 Basic 55.89 GB Online (2 paritions 94 MB Local Disk (C:) 55.80 GB NTFS Healthy(System....)
Disk 1 Basic 465.76 GB Online  (1 partion (E:) 465.76 GB RAW Healthy (Active, Primary Partion)
CD-ROM 0 DVD (D:) No media
 
When I right click on the Local Disk (C:) partition and select 'Explore" I see my directories and files
When I right click on the (E:) partition a popup window titled "Location is not available" with the error message "E:\ is not accessable  The device is not ready"

I have reinstalled the Maxtor software with the same results. I have been searching on the internet and Maxtor site for answer but to no avail.  I have a lot of stuff on the drive that I don't want to create again.

Any ideas anyone?

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Attachments:
 
The Surfer31 maxtor window
The Surfer31 maxtor window
 
 
The Surfer31 Computer Management window
The Surfer31 Computer Management window
 
[+][-]04.20.2008 at 10:27AM PDT, ID: 21396848

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About this solution

Zones: Miscellaneous Hardware, Computer Hard Drives
Tags: Maxtor, One Touch 4, 500GB, Serial No. 9NT2A4-500, The device is not ready, Error message appears inside the pop up window titled "Location is not available"
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Solution Provided By: rindi
Participating Experts: 1
Solution Grade: B
 
 
 
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