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7.9

Agfa Arcus Plus/FotoLook 2.09.04 can't load

Asked by somnamblst in Miscellaneous Hardware

I have an Optiplex running XP hooked up to an Agfa Arcus Plus which is a SCSI scanner. I had previously had an Agfa SnapScan working on this system.

My issue began when I was moved to an iMac at work. I was told I needed to get my data files under 20GB to use Transporter, I did get under 20 GB the correct way by uninstalling all my big programs. Transporter failed and because I thought my PC would be taken away from me and rebuilt I removed several smaller programs by simply deleting their folders under program files including Agfa's FotoLook software.

When it became apparent IT was never coming to get my PC I reinstalled FotoLook and hooked up the SnapScan.

The FotoLook dialog error is "There's a problem loading (ENGLISH.MSG). It's not in the C:\WINDOWS\TWAIN_32|LOOK2_09.04|directory

There is no file called english.msg on the FotoLook installer. I am not the only person to get an error like this associated with FotoLook but I have seen no solutions.

I would really like to troubleshoot this as the Arcus Plus is legal size, good optics and has a transparency hood.
[+][-]01/20/09 09:27 AM, ID: 23422153Accepted Solution

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About this solution

Zone: Miscellaneous Hardware
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Solution Provided By: nobus
Participating Experts: 1
Solution Grade: A
 
[+][-]01/20/09 01:29 AM, ID: 23418354Expert Comment

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[+][-]01/20/09 01:29 AM, ID: 23418359Expert Comment

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[+][-]01/20/09 06:27 AM, ID: 23420237Author Comment

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[+][-]01/20/09 06:57 AM, ID: 23420554Author Comment

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[+][-]01/20/09 06:59 AM, ID: 23420574Author Comment

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[+][-]01/20/09 07:05 AM, ID: 23420629Expert Comment

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[+][-]01/20/09 07:39 AM, ID: 23421010Author Comment

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[+][-]01/20/09 07:59 AM, ID: 23421231Expert Comment

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[+][-]01/20/09 08:11 AM, ID: 23421354Author Comment

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[+][-]01/20/09 08:23 AM, ID: 23421492Expert Comment

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[+][-]01/20/09 08:56 AM, ID: 23421860Author Comment

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[+][-]01/20/09 11:41 PM, ID: 23427647Expert Comment

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[+][-]01/21/09 06:46 AM, ID: 23430038Author Comment

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[+][-]01/21/09 07:58 AM, ID: 23430914Expert Comment

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[+][-]01/21/09 12:07 PM, ID: 23433359Author Comment

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