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8.3

Monitor loosing red color

Asked by Tiras25 in Miscellaneous Hardware, PC Laptops, Personal Computers

Tags: Hardware, PC laptops

Hello-
I have a client where monitor doesn't have a red color.  Only blue and green so the picture come as deadly bluish.  Sometimes red comes back but most of the time not.  Obviously my first was a monitor failed so I ordered a replacement from Dell.  Dell sent a new monitor, they pluged it in but same thing..

Monitor plugged into the HP laptop tx1000 via that external docking station, I attached the picture.  I tried wiggling wires, moving the HP port, and turning the monitor on and off.  Nothing helps.
Is it possible the dock it going bad or would it be the laptop itself?  

What do you guys think?
Thanks in advance.
Attachments:
 
ES631aa.jpg (12 KB) (File Type Details) 
Docking station
Docking station
 
[+][-]09/25/09 12:38 PM, ID: 25426509Accepted Solution

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Zones: Miscellaneous Hardware, PC Laptops, Personal Computers
Tags: Hardware, PC laptops
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Solution Provided By: Basheerpt
Participating Experts: 3
Solution Grade: A
 
[+][-]09/25/09 07:58 PM, ID: 25428596Author Comment

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