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7.8

Thinkpad T42 Top Row of Keyboard Displays Multiple Keys

Asked by FASTECHS in Miscellaneous Hardware, General Laptop, PC Laptops

Strange issue with this thinkpad.

Only the top QWERTY and 123456789 row when you type these keys you get Q1W2E3 etc. Basically a two for one deal.

The bottom keys work perfectly.

I tried replacing the keypad with brand new keypad - same problem
Tried booting from CD and typing - same problem so not os related
Tried in bios - same problem not os related
Tried reseating the connection many times at least 30 times - still problem
Tried updating bios and embedded controller to latest update - still problem

I am at a loss as it seems to be the connector on the motherboard or motherboard itself. Just fustrating because other than this problem it is a perfectly good unit.

In fact if you use an external keyboard the external usb keyboard works perfectly fine!
 
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[+][-]10/08/09 05:58 PM, ID: 25531674Expert Comment

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[+][-]10/08/09 07:56 PM, ID: 25532061Expert Comment

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[+][-]10/10/09 08:24 PM, ID: 25544768Accepted Solution

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About this solution

Zones: Miscellaneous Hardware, General Laptop, PC Laptops
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Solution Provided By: avcompinc
Participating Experts: 4
Solution Grade: A
 
[+][-]10/15/09 01:38 PM, ID: 25584648Expert Comment

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20091021-EE-VQP-81 - Hierarchy / EE_QW_3_20080625