Question

Thinkpad T42 Top Row of Keyboard Displays Multiple Keys

Asked by: FASTECHS

Strange issue with this thinkpad.

Only the top QWERTY and 123456789 row when you type these keys you get Q1W2E3 etc. Basically a two for one deal.

The bottom keys work perfectly.

I tried replacing the keypad with brand new keypad - same problem
Tried booting from CD and typing - same problem so not os related
Tried in bios - same problem not os related
Tried reseating the connection many times at least 30 times - still problem
Tried updating bios and embedded controller to latest update - still problem

I am at a loss as it seems to be the connector on the motherboard or motherboard itself. Just fustrating because other than this problem it is a perfectly good unit.

In fact if you use an external keyboard the external usb keyboard works perfectly fine!

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Asked On
2009-10-08 at 16:41:55ID24797988
Topics

Miscellaneous Hardware

,

General Laptop

,

PC Laptops

Participating Experts
4
Points
500
Comments
4

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Answers

 

by: edbedbPosted on 2009-10-08 at 17:58:55ID: 25531674

You tried everything there is to try to repair the hardware, other than change the motherboard.

I ran across this the other day while troubleshooting a different problem. It didn't fix that, but it might work for this.

There is a value named PollStatusIterations. The way I understand it is that it sets how many times the keypress is checked before accepting the value. It is probably set to 1. I would try increasing the value. Only thing is, the higher the number, the slower the keypress response.

Open regedit browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ACPI
Select ACPI then search for this value: PollStatusIterations. Press enter then change the value.

Then continue the search, there are probably more than 1.

It's a shot in the dark, but what do you have to lose.

Post back if you need help with this.

By the way, this can only work after Windows is started.

 

by: BitsBytesandMorePosted on 2009-10-08 at 19:56:36ID: 25532061

Two things to try.......spray the socket where the ribbon cable inserts with an electronics cleaner.....sometimes it builds up corrosion and does not make a proper contact....you could insert the cable and move it in and out to help losen any built up corrosion....this might help......(do this carefully....you do not want to damage the ribbon cable by bending it).

The other.... you miight have what is known as a cold solder connection (basically the solder is broken in one of the points of the socket were the ribbon cable plugs in)...this could happen when you move it inserting the ribbon cable or press too hard and the clamp.......sometimes....if you are lucky....most of the times not, you may be able to reheat a bit the solder so it will remelt and make a good connection again. See this link:

http://www.ehow.com/video_4416894_diagnose-cold-solder-connections.html

I  said sometimes because used solder contains some of the dissolved base metals and is unsuitable for reuse in making new joints. Once the solder's capacity for the base metal has been achieved it will no longer properly bond with the base metal, usually resulting in a brittle cold solder joint with a crystalline appearance.

It is good practice to remove solder from a joint prior to resolderingdesoldering braids or vacuum desoldering equipment (solder suckers) can be used. Nevertheless, hand-soldering techniques require a great deal of skill to use on the finest pitch chip packages. In particular ball grid array (BGA) devices are notoriously difficult if not impossible to rework by hand....

 

by: avcompincPosted on 2009-10-10 at 20:24:00ID: 25544768

This is a motherboard issue. I have ran across the same issue withthink pads and the only way to fix it is motherboard replacement or external keyboard

 

by: petaganayrPosted on 2009-10-15 at 13:38:11ID: 25584648

Check the BIOS keyboard setting.

Good luck!

20120131-EE-VQP-002

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