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6.9

Network unable to connect to internet

Asked by joemcgrath in Networking Hardware Firewalls, Network Software Firewalls

Tags: connect, internet, fortigate, unable

We recently installed a FGT100A in our regional office and created an IPSEC VPN back to HQ for file sharing and email access etc.  There is also a server in the regional office for file and print purposes.
When i left it on tuesday everything was working fine - internet access was available and the vpn was working as expected.  On wednesday nothing worked.  I couldnt connect to any of the pcs or the server remotely so i went back up to the office and for some reason the DHCP settings had changed.  I fixed this and the VPN was functional again, however the client pcs/servers could not access the internet.  I could ping out from the FGT100A so connectivity was there - there was no rule stopping it.

I was going to use the server as a DHCP/DNS server but it has also died.  As a stop gap i need to know how to configure the Fortigate and the clients to allow web access - i have entered static IP addresses into the clients and created rules to try and allow them to access the internet but this has not worked.

Any help would be greatly appreciated
[+][-]12/13/07 10:01 AM, ID: 20466127Accepted Solution

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About this solution

Zones: Networking Hardware Firewalls, Network Software Firewalls
Tags: connect, internet, fortigate, unable
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Solution Provided By: mark-wa
Participating Experts: 4
Solution Grade: B
 
[+][-]12/13/07 05:34 AM, ID: 20464122Expert Comment

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[+][-]12/14/07 06:52 AM, ID: 20471827Expert Comment

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[+][-]03/11/08 09:09 PM, ID: 21102977Expert Comment

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