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02.14.2008 at 01:12AM PST, ID: 23162362
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How to Reset a Firebox II

Tags: Watchguard, Firebox, Firebox II
Could someone explain to me how to reset a Firebox II firewall from Watchguard. The documentaiton i have found is either incorrect or I am just not getting it right.
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Question Stats
Zone: Computer Hardware
Question Asked By: nichiaiinc
Solution Provided By: dpk_wal
Participating Experts: 1
Solution Grade: A
Views: 99
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02.14.2008 at 10:43PM PST, ID: 20899803

Rank: Master

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02.18.2008 at 05:59PM PST, ID: 20925136

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02.14.2008 at 10:43PM PST, ID: 20899803

Rank: Master

Please look at the PDF from WG:
http://www.watchguard.com/help/docs/v70UserGuide.pdf

Under APPENDIX A Troubleshooting Firebox Connectivity->Method 4: Serial Dongle (Firebox II only).

I am also listing the steps below for your ease:

You need to use a serial cable and a crossover cable. Disconnect your Management Station and Firebox from the network.

Make sure that the Management Station is configured to be on the same network as 192.168.253.0. Do not use the 192.168.253.1 address, which is being held by the Firebox as a default.

1. Connect one end of the serial cable to the serial port of the Firebox and the other end to the console port of the Firebox. Place the crossover cable into the Trusted Interface and into the Management Station.
2. Power-cycle the Firebox. The light sequence should look like this:
Armed light: Steady
Sys B: Steady (On some Fireboxes, the Sys B light may flicker.)
(Do not be concerned with the lights on the Security Triangle Display indicating traffic between interfaces.)
3. Take out one end of the serial cable from the Firebox to break the loop effect.
4. On the Management Station, open a DOS prompt. Ping the Firebox with a 192.168.253.1. You should get a reply.
5. In Policy Manager, select File => Open => Configuration File. Select the configuration file you want to load onto the Firebox and load it into Policy Manager.
6. In Policy Manager, select File => Save => To Firebox. When you are prompted for an IP address, use 192.168.253.1 with wg as the passphrase.
7. When the Firebox Flash Disk dialog box appears, select the button marked Save Configuration File and New Flash Image.
8. After the file has been restored on the Firebox, you will have to reassign the IP address of your Management Station such that it is on the same network as the Trusted Interface from the configuration file that you just used. This will enable you to reconnect to the Firebox with the Trusted IP address that is listed in the configuration file and your status passphrase.

If you not have serial cable, you can then try Method 1: Ethernet Dongle Method, I have not listed the method.

Please implement and let me know if you need more details.

Thank you.
Accepted Solution
 
02.18.2008 at 05:59PM PST, ID: 20925136
Thanks! that did the trick. I can't believe how many guides I found on the internet telling me Firebox II requires a cross over cable from option to external. Ah only the quality answers are on expert-exchange.

Thank you so much. Actaully, since you seem to know about these firewall machines, do you have any idea how to extract the serial number from a already installed Firebox System Manager. I have Version 7 of the Firebox System Manager installed on one of my PCs that I would like to format, however I don't have a copy of the license key anywhere. Do you know where I can find this license key on my system?

Thanks
 
 
20080236-EE-VQP-29 / EE_QW_2_20070628