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04.25.2008 at 10:03AM PDT, ID: 23354158
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Accessing Sonicwall firewall using vpn connection

I am setting up a new Sonicwall Pro 3060 device at a new office location.  I have configured the VPN, and I can succesfully connect to the network using the vpn client.  I get an IP address (10.0.2.x) from the device.  Once connected via vpn, I cannot ping the device (10.0.2.3) or access the device through a browser.  I would like to get this working so that I can remotely access the device to finish the configuration.

I'm guessing that I'm missing an access rule(s).  Any suggestions?

thank you.
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Question Stats
Zone: Computer Hardware
Question Asked By: brett_apfc
Solution Provided By: tjd01
Participating Experts: 2
Solution Grade: B
Views: 0
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04.25.2008 at 03:36PM PDT, ID: 21443657

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04.28.2008 at 11:13AM PDT, ID: 21456190

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05.01.2008 at 08:10AM PDT, ID: 21479338

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05.01.2008 at 08:38AM PDT, ID: 21479651

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05.08.2008 at 10:53PM PDT, ID: 21530613

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04.25.2008 at 03:36PM PDT, ID: 21443657
I think you may have found one of the more quirky aspects of SonicWalls access rules. The firewall rules that allow ping and management access on each of its own ports are added/removed automatically when you tick or untick the boxes shown on the 'General' tab of the configuration settings for each interface:
Network->Interfaces

However, it doesn't then behave quite as you would expect when you access it via VPN. For example, I can ping my SonicWall's LAN port but it refuses my attempts to login on that port over VPN. However, it does allow me to login from a PC actually on the LAN (not via VPN).

Have you tried using remote access (e.g. remote desktop) over VPN to reach one of the servers or workstations on the LAN, then opening a browser on that PC and connecting to the SonicWall?
 
04.28.2008 at 11:13AM PDT, ID: 21456190
I have other firewalls that allow me to use vpn to connect to the firewall.

I cannot ping or connect to any computes on the LAN from a vpn connection to this firewall.



I am going to attempt to import the settings from another sonicwall device that currently allows a vpn connected user to access the firewall.  I'll see how that goes, and post back the results.
 
05.01.2008 at 08:10AM PDT, ID: 21479338
Hello brett_apfc,

Getting a dhcp address and being allowed access to the desired network are two separate functions.  When you setup the user for vpn, what networks or network objects did you give that user access to?  I'd start there, go to local users and see what access he/she has once connected.

Regards,

tjd01
Accepted Solution
 
05.01.2008 at 08:38AM PDT, ID: 21479651
tjd01 -- thanks for the comment.  I have come to the conclusion that this is probably the problem.  Since we do not have a domain controler setup at this site (yet), I don't have any way to authenticate users using LDAP (which is how our other firewalls are configured).  I could try creating a user, and granting access to the LAN Subnets.  I will try this when I head to the new location later next week.


I'll post an update once I have the temp DC installed, and user access for the group vpn.  (this won't be until later next week).
 
05.08.2008 at 10:53PM PDT, ID: 21530613
tjd01 -- the issue was a user access problem.  Once I corrected this vpn access began to work properly.
 
 
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