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7.0

How do I allow Blackberry BIS access through HTTPS on my Fortinet Firewall

Asked by Rise50 in Networking Hardware Firewalls, Blackberry Operating System, Blackberry Programming

Tags: Blackberry, BIS, Fortinet, Fortiwifi, HTTPS, specific IP

Hi,
I have a FortiWIFI 50 and have closed down inbound HTTPS. We have 15 users on Blackberry's using BIS.
I user's BIS keeps falling down, either he needs to keep resetting password, or won't get his mails.
I have opened up the firewall for the ports (I think) based on the following link.
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11036&sliceId=SAL_Public&dialogID=63832630&stateId=1%200%2063826436

I started off with a nice tidy rule, but it has got bigger and bigger due to me trying to get this working, along with my limited networking skill :)

Currently it only works for everybody when I open HTTPS for ALL, otherwise this user and 1 other have problems.

Currently the unworking rule in my firewall policy has the following
Source - BLACKBERRY GROUP (which is all the IP from the blackberry link)
Destination - HTTPS
Service - HTTPS, SNMP

Any ideas? I am pulling out my hair, it the user with problems happens to be the Managing Director.
[+][-]05/28/09 06:23 AM, ID: 24492753Accepted Solution

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About this solution

Zones: Networking Hardware Firewalls, Blackberry Operating System, Blackberry Programming
Tags: Blackberry, BIS, Fortinet, Fortiwifi, HTTPS, specific IP
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Solution Provided By: Rise50
Participating Experts: 2
Solution Grade: A
 
[+][-]05/26/09 04:52 AM, ID: 24472169Expert Comment

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[+][-]05/26/09 05:54 AM, ID: 24472635Author Comment

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[+][-]05/26/09 06:05 AM, ID: 24472738Expert Comment

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[+][-]05/26/09 06:48 AM, ID: 24473208Author Comment

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[+][-]05/26/09 05:38 PM, ID: 24479062Expert Comment

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[+][-]05/28/09 01:52 AM, ID: 24490852Author Comment

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