May be somebody can help me what to do. Here are the details:
1. There are 4 wall outlets with phone jacks in my house, I use only one at a time - I plug in the modem only. When I use the phone, I can plug-in into the phone jack provided by the modem.
2. I have an existing computer with modem. It works well all the time, connects to about 28k, does not matter to which phone jack I use for connection. All phone jacks are connected in paralel to the same unique phone line.
3. I bought a new computer with NetDragon modem (about 10$ modem). I connected the modem to the phone jack from one room. The same jack which was used by old computer which worked well. I tried to dial up the same phone number I used to ( ATDT<number> ). The modem didn't try to dial the numbers. I just heard a sound in modem speaker about few seconds and the returned error was "NO DIALTONE". The sound was like a data transmission and not like a dial number sound.
4. I moved the computer into another room. I plug-in the modem into a different phone jack. On this phone jack the modem can dial (recognize the dial tone). I can hear sounds of dialing the numbers in modem speaker, along with a background sound. Then I went forward: I tried to connect to dial-up network (using the same phone number) and after message "Verifying user name and password" - which lasts for unusual long time - I receive always an error message like "Cannot connect to remote computer" or "There is no answer"
5. I returned the NetDragon modem and I bought USR Robotics hardware modem 5610B about 80$. I have exactly the same behavior.
6. The old computer (which unfortunately I have to return) works properly from any phone jack in house.
7. When I go to the store where I bought the computer & modem the modem always connects properly to the same phnoe number on their phone line.
Would somebody wants to help me with this challenging issue ?
Thanks a lot,
Marius
