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7.6

Problem with on/off-hooking, ISP-connection and dialing on a internal notebook-modem!

Asked by samax901 in Computer Modems

Tags: modem, aclink, 56k

I have problem with my internal modem, I run the system that follows:
 
Conexant 56K ACLink Internal Modem
Compaq Presario 2173EA
Windows XP Home Ed.
 
I have 2 problems with the modem but I think they relate.

Problem 1. Immediatly when I insert the phone line to the modem it opens the dial tone which I find odd.

Problem 2. If I am fast enough (fast enough to dial the number, after I insert the phone cable, before the phone company disconnects since the modem picks up a dial tone immediatly) I'm still able to dial a number and I hear the modem dialing the number but it never connects to the ISP. I have also tried to dialing another of my home phone numbers but although it sounds like the modem is calling, the other phone never rings...

The notebook computer is brand new and the modem behaved like this the first time I tried it. I've talked to the phone company and the phone line signal is ok. I've also tried with different cables and other phone lines but the behavior is the same.


Don't hesitate to give me your theories, my biggest concern is whether I need to send it back or if I can fix it myself!

/samax901
[+][-]07/10/03 11:07 PM, ID: 8899300Expert Comment

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[+][-]07/11/03 12:01 AM, ID: 8899625Author Comment

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[+][-]07/15/03 11:33 PM, ID: 8931649Accepted Solution

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About this solution

Zone: Computer Modems
Tags: modem, aclink, 56k
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Solution Provided By: Polarhound
Participating Experts: 2
Solution Grade: A
 
[+][-]10/05/04 03:24 PM, ID: 12232139Administrative Comment

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[+][-]10/09/04 10:10 AM, ID: 12266993Administrative Comment

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